ADSL More Information
Frequently Asked Questions
- Can I get ADSL anywhere?
- How do I know if my line is compatible?
- Will I get 8000 kbps download speeds?
- What are the peak & off-peak times?
- Why purchase an Aussie Broadband Modem / Router?
- What sort of computer do I need?
Can I get ADSL anywhere?
ADSL broadband is available through Aussie Broadband on enabled exchanges in Victoria, New South Wales and Queensland. Your line must be compatible with ADSL for it to be enabled.
How do I know if my line is compatible?
You can find out by calling our office on 1300 880 905. We will run a quick test on your phone line to confirm whether it is compatible. Most lines are, but some newer estates and properties out of town may have problems. Once the check is run, we will be able to give you a definite yes or no answer.
Will I get 8000 kbps download speeds?
Aussie Broadband’s ADSL 8000K plans provide the best possible performance on standard telephone lines. Many factors can vary the speed of your connection, these may include; length of copper line; number and types of services sharing the cable; electrical interference; configuration of cable and/or wiring; capacity of uplink; age of copper line; and quality and joints in the copper wire that feeds your house.
8000kbps is a theoretical maximum speed and Aussie Broadband cannot guarantee you will achieve this speed, due to the factors described above.
What are the peak & off-peak times?
The peak period is between midday and midnight; off-peak is from midnight to midday. Once you use your data in a particular period, you are only shaped for that period. For example, if you use all of your off-peak data, your connection will be shaped during the off-peak period to 64K and your peak period will still be at full speed.
Why purchase an Aussie Broadband modem / router?
Aussie Broadband supplied hardware comes pre-configured to work with the connection and has been tested and approved for our network. Aussie also supports all hardware sold and handles the Warranty should the equipment fail.
What sort of computer do I need?
Aussie Broadband is compatible with Pentium or similar class computers running Windows XP or Windows Vista. It is also compatible with Unix and Mac based systems running MacOS9 or higher. Your computer will need to have a network card; most newer systems already include this.