Home phone Features
Aussie Broadband offers a range of features for your home phone. Some of these are available free of charge, others are available for a small fee.
Standard Features
Call Waiting
Allows you to receive another call while you are already on the phone. Simply put the first caller on hold and take the waiting call.
Call Forward
Allows you to divert calls to your home phone to another chosen number. Charges apply for forwarded calls.
Call Back
If you are trying to call a number and it is engaged, use the ‘call back’ feature. You will receive a call when the person you are trying to contact is off the phone.
Call Return
Call return gives you the phone number of the last missed call.
3–Way Chat
Use 3–way chat if you want to talk to two different people at once. 3–Way chat costs 55c per successful use, plus the cost of the call charges to the two parties.
Optional Features
These optional features can be enabled through the my.aussie portal once you are connected, or in the online signup when you connect.
Voice Mail — $6 per month
Allows you to have your own personalised answering service to take calls when you can’t.
Calling Number Display — $6 per month
This feature, used with a compatible handset, will display the phone number of the person calling you (excluding unlisted numbers and international callers).
DualPhone & Fax Line — $6 per month
This feature gives you a second phone number on your existing phone line, which can be used for a fax service. You need to have a compatible fax machine to use this service.
Silent Number — $3 per month
Use this service if you do not wish your number to be displayed when making calls. Your phone number will also not be recorded in public phone directories.
Your phone number will still be disclosed:
- To the emergency service number 000;
- To an internet service provider with ISDN access or an 0198 dial–in number;
- When you send a text message or reply to a Talking Text Message from your Home Service; and
- When you use another carriage service provider’s network by using a network override code.