• Residential
  • Small Business
  • Corporate & Government
  • Contact Us
  • About Us
  • Login to...



Call us on 1300 880 905
  • Home
  • ADSL
    • Plans & Pricing
      Our ADSL offering!
    • Datablocks
      Need extra data?
    • Hardware
      Devices to get you connected
    • Relocations
      Moving premises?
    • Availability
      Is ADSL in your area?
    • More Information
      Need questions answered?
  • Naked
    • Plans & Pricing
      Our Naked DSL offering!
    • Datablocks
      Need extra data?
    • Hardware
      Devices to get you connected
    • More Information
      Need questions answered?
  • NBN
    • Fibre Plans & Pricing
      Broadband via fibre optic
    • Wireless Plans & Pricing
      Broadband by fixed wireless
    • Datablocks
      Need extra data?
    • Hardware
      Devices to get you connected
    • Availability
      Is NBN in your area?
    • More Information
      Need questions answered?
  • Wireless
    • Plans & Pricing
      Our Wireless offering!
    • Datablocks
      Need extra data?
    • Hardware
      Devices to get you connected
    • Availability
      Is Wireless in your area?
    • More Information
      Need questions answered?
  • Mobile
    • Plans & Pricing
      Our Mobile plan offering!
    • Availability
      Is there coverage in my area?
    • More Information
      Need questions answered?
  • Mobile BB
    • Plans & Pricing
      Our Mobile Broadband plan offering!
    • Hardware
      Devices to get you connected
    • Availability
      Is there coverage in my area?
    • More Information
      Need questions answered?
  • Phone
    • Home Phone
      Standard phone line
    • VoIP
      Cheap phone calls
  • Support
    • Technical Support
      Looking for help?
    • Knowledge Base
      Looking for help?
    • Outages
      Check for any network outages
    • Remote Assistance
      Let us help you
Support
  • Technical Support
  • Knowledge Base
  • Outages
  • Remote Assistance
  • Home »
  • Support »
  • Knowledge Base


Knowledge Base Search

Enter your search criteria below. You can optionally select a category to refine your search.

Search for:

    The top articles from each category are displayed below.

    ADSL

    1. General ADSL settings
    2. ADSL Issues
    3. No Synchronization
    4. No Authentication
    5. No Power
    6. View all 6 items from this category »

    Accounts

    1. Billing FAQ
    2. Data Blocks
    3. Forgot your password?

    Email

    1. General Email Settings
    2. Create a new Email Account
    3. Configure Outlook Express.
    4. Configure Microsoft Outlook 2007
    5. Configure Microsoft Outlook 2003
    6. View all 10 items from this category »

    General

    1. DNS Settings
    2. Peak & Off - Peak
    3. File Mirror
    4. Free Webspace
    5. I want to change my plan
    6. View all 7 items from this category »

    Home Phone

    1. No Dial Tone
    2. Home Phone Features
    3. 3 Way Chat
    4. Call Return
    5. Call Waiting
    6. View all 11 items from this category »

    IP Phone - Wimax

    1. No Dial Tone

    Mobile Broadband

    1. General Settings
    2. Configure your 3G Modem

    • Technical Support
    • Knowledge Base
    • Outages
    • Remote Assistance

    Quick Links

    • Support Search
    • Remote Assistance

    Residential

    • ADSL
    • Naked DSL
    • Wireless Broadband
    • NBN
    • Mobile BB
    • Home Phone
    • VoIP

    Business

    • ADSL
    • Bonded DSL
    • Naked DSL
    • Domains
    • Web & Email Hosting
    • Hosted PABX
    • Telepresence

    Support

    • Knowledge Base
    • Outages
    • Remote Assistance
    • Web Mail

    About Us

    • About Us
    • Refer-a-friend
    • Customer Testimonials
    • Complaints Process
    • Privacy Policy