With a focus on customer service every step of the way, we regularly get positive feedback about our staff, services and the overall experience. Read on for what some of our customers around Australia had to say.

“All my friends are moving to Aussie as we speak.”

- Lawrence

“Difference in performance is like driving a bus and then a Ferrari!”

- Chris Godfrey

“Aussie Broadband has raised the bar.”

- Dave M

“Plain English, no crap.”

- jen

“A cut above the rest”

- Ben B.

“Reliable? Good customer service? Performed as promised? Yes to all!”

- qapbs r

“Blisteringly fast”

- Truffles

“Best nbn™ money can buy”

- Chris

“Finally, an internet company that cares!!”

- Nigel

“What’s not to love?”

- Peter Hand

“These guys leave the rest for dead”

- rob

“Good old fashioned service”

- James4947

“Aussie staff and Aussie values”

- Jared Parker

“Internet for Aussies by Aussies”

- ON555

“Aussie is in a league of their own”

- Dwayne C.

“Great Technology, Sincere Customer Service and no bull!”

- Robert L.

“I am an unabashed, fully-fledged Aussie Broadband adorer!”

- Ken

“First class, so much so I signed up my parents”

- Rick

“Support goes above and beyond”

- Nat

“Aussie Broadband’s support team are heroes”

- David W

“Finally!! Someone got it right!!”

- Hattem Z.

“Perfection starts with an A”

- Justin M

“If you’re thinking about changing, don’t hesitate any longer!”

- Tamara

“Happy as a pig in mud!”

- Dave

“So very un-telco like – in the best way!”

- Campbell M

“Wouldn’t dream of using one of the big telcos now”

- LM Indooroopilly

“Rare combination of care and competence”

- Bruce

“Showing the ‘BIG BOYS’ how service should be provided”

- goggo

“Easy and completely painless”

- JADS88

“The coolest Telco in Australia”

- Rich92

“Hands down the best provider”

- l2icksta84

“Where have you been all my nbn™ life!!”

- Once bitten Ranga

“Admirably transparent”


“Broadband Utopia!”

- Steve

“I easily give this ISP a 11/10”

- Fitnesspm

Excellent! These guys are putting the big telcos to shame. Not only are they providing a good service but they are supporting local having their call centres here!

- Chris and Kirsty

“I’m a fussy, knowledgeable, gamer geek who demands a perfect ISP, and I think I’ve found one!”

- UFO, Product Review

“Aussie Broadband has restored my faith that customer service still exists.”

- Ross Marshall

“They are the best in the market in my opinion, which matters by the way.”

- J s

“Best ISP out there.”

- Schmako

“These guys are brilliant, don’t waste your time with others.”

- T-man26

“The lightning quick speeds blow me away. amazing.”

- Collon Cox

“A shining light in the internet field!”

- Rozza

“I am now getting the best speed I have ever had on nbn™ Fixed Wireless.”

- rustywing

“The only ISP I’ll ever deal with if I can help it!”

- Emma

“Best Aussie telco hands down.”

- J Awkland

“Without a doubt simply the best customer service and nbn™ connection.”

- Karen

“Can’t beat the Australian customer service.”

- Phil C

“I never thought I’d love an internet provider.”

- Phoebe

“This is what service should be like.”

- Patrick Brierley

“Actual technical support not script robots.”

- F

“Honestly, don’t bother looking elsewhere.”

- Matthew Daf Jones

“Aussie Broadband are The Best. Seriously.”

- Jaykay

“I moved from Optus to Aussie Broadband 4 months ago, and it has honestly been the best 4 months of internet I’ve had in my life.”

- David Baird

“We’ve had internet issues for the past few years which Optus would never resolve. Aussie Broadband have gone out of their way and even further”

- Wendy Gemmell


“Excellent planning and implementation, best conference I have attended. World of Solutions had a great structure and feel to it.”


Aussie Broadband provides my business with awesome service when I need it.


I need to recommend the best possible products to my customers, and for me, Aussie Broadband is now the only company I use and recommend.


Excellent company doing really good things in the way we connect with the world, very proud customer!


Fast painless setup, and a network that just works for business.


I have been extremely happy with Aussie Broadband. Dealing with Australians – in Australia, who understand my needs.


Aussie Broadband are a first class Aussie company, with great products and good value for money.


It just works, day after day after day! Exactly what we need to run our business.


No pushy sales, just honest and helpful answers. A great experience.


Reliable from start to finish.


They just seem to get the fact that we need their services working for our business to run, and they continue to deliver!


This is a provider that thinks outside the box and has an awesome network to deliver a reliable service to Australia. Why anyone is still using Telstra is beyond me.


Their exemplary personalised service, their technical knowledge and their help when we are in a sticky situation has kept us coming back.


Totally satisfied with their service, ease of communication, and friendly staff who are always extremely helpful.


Their network is reliable, but it’s their customer service and communication that makes them different from other ISPs.


Want to deal with a telecommunications provider who cares?

Our team of talented and friendly staff would love to help you so you become our next happy customer. Simply tell us the services you are currently on and what you’re looking for and we will help ensure your services and setup are the best for your location.