6 reasons your business will love symmetrical internet speeds

December 15th, 2019 - Get new posts sent straight to your inbox, click here. Aaron O'Keeffe

If you’ve ever signed up for a residential internet service, then you’ve probably noticed one thing in particular: the download speeds that you’re getting are bigger than the upload speeds. It’s written like this: 100/40 or 50/20, meaning 100Mbps download, 40Mbps upload, or 50Mbps download and 20Mbps upload, respectively.

That is fine for residential services, but for business users, there’s an increasing trend to demand symmetrical internet speeds. This is with good reason, too – as symmetrical internet speeds can have a huge impact on the efficiency of your business..

Why would my business need symmetrical internet speeds?

In a residential context, people typically do a lot more consumption than creation. In other words, at home you’re spending a lot more time watching Netflix, listening to Spotify, or playing video games than you are uploading content to the internet. Even when you’re browsing the web, when you’re clicking onto online shopping or checking your email, you’re typically downloading more than you’re uploading.

Things are different when it comes time for work, however. When you collaborate online, be that through cloud services, VoIP, video conferencing or any other platform, you’re starting to upload a lot of data. Where a consumer is happy to simply visit websites for the content that they offer, businesses are busy creating the content for the consumer to access. The needs of businesses, as far as bandwidth goes, are different to the needs of consumers.

Symmetrical internet speeds have identical download and upload speeds, which brings real benefits to your business. Below, we go through some of the areas symmetrical internet speeds could impact.

Improved communication and collaboration

The modern office tends to have a complex communications environment. Employees are more mobile, and this means they need to leverage video conferencing and cloud-based collaboration tools in order to check in with their teams and work on projects.

Slow upload speeds have traditionally been the reason that quality has been patchy. A person might have a super-fast download speed, but if their upload speed isn’t up to scratch then there will be a loss of quality in video feeds that they broadcast, as well as lag in their efforts to collaborate in real time. Tools such as Microsoft 365, with its rich Teams and virtual white board services, are built with a constant and stable internet connection in mind. That consistency isn’t being provided when the upload and download speeds are different.

With symmetrical internet, two (or more) users can engage in an online video call. The equal upload and download speeds should not only help the quality of the video and audio, but also allow other members of the business to conduct their work as per normal.

Faster eCommerce

With so many businesses now engaged in eCommerce, the speed of doing business is critical, and symmetrical internet helps with this. eCommerce is an incredibly data-intensive form of business, with IoT devices within the organisation collecting and sharing data in real-time. Technologies such as the CMS, supply and logistics environments need to be able to filter through and provide workers with instant feedback. For that to work, the upload speeds are so much more important than the download speeds.

Minimal congestion issues

Businesses tend to be located around other businesses, which is great for a sense of community, but not so good when it comes to internet use. During peak hours, when everyone is using the internet at the same time, there can be noticeable declines in internet speeds.

Symmetrical internet may be a solution for that. To provide a symmetrical connection, your ISP will give you what’s known as a dedicated service, meaning that your own uploads and downloads to your computer are partitioned off and won’t be affected by what other businesses around you are doing with their internet connections. It’s like having your own private road – congestion issues solved!

High definition

Residential internet plans are capable of downloading 4K, ultra high-definition (UHD) content, but they’re not so capable of broadcasting it. This begs the question – how is that content going to become available?

Symmetrical speeds are the answer. With an upload speed of up to 1,000Mbps, organisations will be able to create and share 4K content in an efficient, timely manner. As more organisations do this with UHD, it’s going to become the mainstream video solution on the web, meaning those organisations that aren’t capable of it will be struggling to catch their audience’s attention.

Virtual and augmented reality

‘VR’ and ‘AR’ (as they’re popularly known) are the next big thing in content, as they promise to bring digital spaces into our world. Both are highly immersive technologies, and provide users with fully 3D experiences. However, this brings with it some significant data requirements.

Once again, it’s not really in the download where the challenge lies. Because both VR and AR need to be highly responsive to what the user is doing, the ability for quick feedback is key. That feedback needs a fast upload speed to maintain a real-time data feed.


The IoT will be a boom to businesses in so many ways – as mentioned above, it’s an intrinsic part of the logistics and fulfilment space in eCommerce already. From sensors to appliances, there will be so many devices in the organisation with internet chips in them, gathering and sharing data back to the organisation, that no one will be able to count them all. They will, however, benefit from the efficiencies and productivity that the data helps to enable.

The challenge with having so many devices on the network is the way that all of them chew up just that little bit of bandwidth (particularly the upload) as they share the data they’re gathering. Having symmetrical internet speeds helps to ensure that your organisation has enough total bandwidth to handle all the devices on it.

The future: sooner than you expect

As collaboration, communication and eCommerce all take centre stage, symmetrical internet will be imperative to The equal upload and download speeds should not only help the quality of the video and audio, but also allow other members of the business to conduct their work as per normal.

Want to stay ahead of the game with your business internet plan? Speak to the friendly team of experts at Aussie Broadband today to learn what internet plan is right for your business.

About the author

Aaron O'Keeffe

Aaron works from an office in the tropical Northern Territory, inciting intense jealousy from his Victorian workmates during winter. He’s an expert in IT solutions from the ground up. Aaron is National Sales Manager of Aussie Broadband, which specialises in bespoke telco solutions for corporate and government customers.