Aussie Broadband hits 1000th NBN Enterprise Ethernet service

August 27th, 2021. elizabethm

Aussie Broadband has reached its 1000th NBN Enterprise Ethernet order with NBN as part of its push to offer quality telco services to the Australian business and enterprise market.

“This is a huge milestone and we’re extremely delighted to reach our 1000th EE order,” said General Manager Sales Aaron O’Keeffe.

“We’ve seen an increasing uptake in the number of business users signing up to NBN’s Enterprise Ethernet product. It took nearly 2 years to get 500 services connected, and just another 8 months to get to 1,000 services.”

NBN Enterprise Ethernet is a premium fibre-based service for the business market that offers options for high speed and more consistent delivery for both upload and download activity.

“Our extra focus on small to medium businesses has really paid off – and the demand shows that this product really works for business customers,” said Aaron.

“One of the many benefits of NBN Enterprise Ethernet is that it can deliver symmetrical speeds from 50/50Mbps up to gigabit without needing any infrastructure or equipment upgrades once the initial service is connected. So you can quickly scale up your service speed to meet increased operational demand as your business grows,” he said.

 

New pricing

NBN has recently announced new wholesale pricing discounts for Enterprise Ethernet and the creation of an additional 44 new Business Fibre Zones across Australia.

“This means that eligible businesses, particularly in regional areas, will get much better pricing,” said Aaron.

“Previously, there was a significant variation in the cost of business broadband services in regional and rural areas compared to CBD Zones. This new pricing and the flattening of the NBN zone pricing structure from 4 zones to 2 zones is something that we’ve been pushing for and it’s great news for our business customers in these zones, although there is more work NBN could do to flatten the zoning further,” Aaron said.

 

Support

Aaron said Aussie Broadband’s Enterprise Ethernet offering is enhanced by the company’s support systems including its award-winning business platform Carbon, and its dedicated business call centre based in Lynbrook, in the South East of Melbourne.

“Carbon has been a real game-changer for many of our business and enterprise customers because it offers a level of control over their services that they’ve never had before.  They can order and configure services within minutes rather than weeks or months.

“We’re also expecting to roll out a whole range of other business grade products on Carbon in the coming months,” he said.

Aaron said the company’s business call centre is bringing in around 50 percent of sales, and MSPs and other channels are bringing in the rest.

“We have developed a reputation for providing the best customer experience from residential services through to enterprise grade services, and that is really starting to see results in our business sales,” he said.

“And it’s just not possible without the amazing work and effort by each and every person working in all parts of the business.”

More information about Aussie Broadband’s enterprise NBN products can be found here.

 

ENDS

MEDIA PLEASE NOTE: For enquiries please contact Katrina Salhioui on 0448 110 962.

About Aussie Broadband Limited:

Aussie Broadband is an Australian owned and operated telecommunications company that was formed in 2008 and is based in Morwell Victoria, Australia.

The company’s main focus is nbn™ (NBN) subscription plans and bundles to residential homes, small businesses, not-for-profits, corporate/enterprise and managed service providers.

As a licensed carrier, the company provides these services through a wholesale agreement with NBN Co, a mix of leased backhaul infrastructure from third parties and its own network equipment.

The company also offers a range of other telecommunications services including VOIP, mobile plans, entertainment bundles through its partnership with Fetch TV and connections through its own fibre, the OptiComm network and its white label platform.