The Best Apps And Tools For Effective Internal Business Communication And File Sharing

July 15th, 2016 - Get new posts sent straight to your inbox, click here. Aaron O'Keeffe


Having an inefficient communication and collaboration process in the workplace makes every single action take longer, and makes you ill prepared for when things get busier or things fall through.

Today we have a wealth of internal tools for businesses that enable streamlined communication, real-time collaboration, instant file sharing, and the ability for people to work together on projects without physically seeing one another. A savvy business takes full advantage of these tools, and is constantly on the lookout for updated ways to modernised their internal operations.

We’ve identified a couple of hard hitting entry tools that will easily and simply integrate with your current office setup, and help your business run more smoothly.

Google Drive

Google Drive offers a complete business package all within one, easy-to-use hub. Basically, it provides raw storage space (15GB free, but very cheap to increase), and tools which enable you to work on, save and share your content easily and for free. Let’s go through a list of the benefits Google Drive brings to the table:

  • It comes paired with the entire Google suite; docs, sheets, photos, slides, forms, and a bunch more to suit just about any kind of office space.
  • It allows you to launch files off of the web directly – if you don’t have the requisite program installed (for example, a .PDF viewer), it’ll open it through Google’s version within your browser.
  • You can work simultaneously upon a document or form with a co-worker, with the ability to see what sections they’re working upon, as well as see it update in realtime.


Dropbox is another large file sharing service. The main advantage of Dropbox is it enables you to upload files every time that they’re saved quickly and efficiently. It’s one of the best options for raw storage space and accessibility, and works well for both individuals and multiple users.


Front is simple; it synchronises inboxes to simplify and organise company emails. It makes internal and external communications a lot easier to deal with, and can sync not only emails, but also certain social media sites like Twitter.

Front differentiates itself from other chat services in that it syncs with your actual email rather than relying upon it's own services. Contrasted against other chat programs such as Slack, it’s a bit more formal, but it leaves a corporate papertrail (always handy) and keeps your work accounts formal and professional.


Slack is a handy persistent chat and message archiving service. It started off as a tiny dev tool in a videogame, but it ended up being so efficient that they decided to scrap the game and progress with the chat tool!

Slack’s your go-to if your workplace relies upon a lot of internal communication, but doesn’t want the longform formality of emails. It’s a lot quicker to shoot a message to somebody over Slack than it is to email them.


If you’re using Android devices, AirDroid is an easy file sharing alternative that’s designed for mobile and tablet devices. It might not be as multi-purpose as some other options, but it’s straightforward set-up makes it perfect for the dynamic workplace.


We live in a huge country, and it can sometimes be extremely hard for country businesses to operate, communicate and collaborate due to poor internet services. There are several places the NBN hasn’t reached yet, and anyone travelling long distance or between cities is bound to hit a few areas where their connection dies on them.

SuperBeam allows you to quickly pair devices, and encode files in simple QR code format for later access, so you can keep working on a project even when your internet service fails.


Wrike works best in conjunction with some of the other tools in this list. It’s important to have communication tools, but it’s equally important to translate this into project management capabilities – which is exactly what Wrike does.

Wrike acts through your own messaging app, and ties tasks to people as they’re set. It’s handy for translating communication into action, and tying people to specific functions.


If you work remotely or have employees or customers that require remote interfacing, Skype is the most simple voice and video chat service on the market. It’s owned by Microsoft, who do a pretty good job at keeping it up to date and running smoothly.

Skype has the capacity to facilitate group chats, send files, run video, as well as 1 on 1 text communication. We wouldn’t advise using it as a primary communication device, but if you need video chat or to make an international call, it’ll do just fine.


If Skype is good for quick a video communication, GoToMeeting is your upmarket tool for HD video conferencing when video quality matters. Boasting a range of professional tools and conference options, GoToMeeting is an extremely versatile, simple program that’ll help you liaise with potential clients and host internal communications with great service and clear visuals.

About the author

Aaron O'Keeffe

Aaron O'Keeffe

Aaron works from an office in the tropical Northern Territory, inciting intense jealousy from his Victorian workmates during winter. He’s an expert in IT solutions from the ground up. Aaron is National Sales Manager of Wideband, which specialises in bespoke telco solutions for corporate and government customers.