AusNOG 2019

September 6th, 2019 - Get new posts sent straight to your inbox, click here.

Last year, our Managing Director Phillip Britt attended AusNOG to speak about our goals and challenges for the coming fiscal year. This year, he went back, to talk about the results of last year and how this year is shaping up. Here's a quick overview of the topics covered: Domestic & International Peering

Read More

Changes to plans under $55 a month

September 27th, 2018 - Get new posts sent straight to your inbox, click here.

The changes With the change to nbn's wholesale pricing structure that come fully into effect from 1 November 2018, we’ve had to make some hard decisions about our grandfathered plans, with the result that we will no longer be able to offer some of those plans. This will result in a price increase for 7528 or 9% of o

Read More

The birth of the no bullsh*t customer service policy

August 21st, 2018 - Get new posts sent straight to your inbox, click here. AussieBB

"The feedback that we constantly receive from customers is that they really appreciate our down-to-earth approach. We love the feedback, and we also find it sad that this is now actually worthy of comment - that customers find this approach so unusual they need to tell us about it. The response to this one simple aspec

Read More

HFC Freeze Lifted: Will it affect you?

August 8th, 2018 - Get new posts sent straight to your inbox, click here. AussieBB

HFC Installations Resume The good news is that the NBN’s freeze on hooking up customers via HFC (cable) technology now appears to be over, with the re-release of “held” addresses underway. NBN Co did extensive remediation works during its temporary suspension to ensure much better performance and stability

Read More

Aussie Broadband hit the #1 Australian ISP according to Steam (and why we don’t care about it)

July 19th, 2018 - Get new posts sent straight to your inbox, click here. Dave Barr

This week, Aussie Broadband topped the Steam charts for the highest average download rate in Australia (we’re currently at 35.6 Mbps as of this article).* Being “#1 in Australia” sounds great, but unlike some we’re not going to be plastering it all over our marketing because we don’t believe the ranking is

Read More