AusNOG 2019
Last year, our Managing Director Phillip Britt attended AusNOG to speak about our goals and challenges for the coming fiscal year. This year, he went back, to talk about the results of last year and how this year is shaping up. Here's a quick overview of the topics covered: Domestic & International Peering
Read MoreChanges to plans under $55 a month
The changes With the change to nbn's wholesale pricing structure that come fully into effect from 1 November 2018, we’ve had to make some hard decisions about our grandfathered plans, with the result that we will no longer be able to offer some of those plans. This will result in a price increase for 7528 or 9% of o
Read MoreThe birth of the no bullsh*t customer service policy
"The feedback that we constantly receive from customers is that they really appreciate our down-to-earth approach. We love the feedback, and we also find it sad that this is now actually worthy of comment - that customers find this approach so unusual they need to tell us about it. The response to this one simple aspec
Read MoreHFC Freeze Lifted: Will it affect you?
HFC Installations Resume The good news is that the NBN’s freeze on hooking up customers via HFC (cable) technology now appears to be over, with the re-release of “held” addresses underway. NBN Co did extensive remediation works during its temporary suspension to ensure much better performance and stability
Read MoreAussie Broadband hit the #1 Australian ISP according to Steam (and why we don’t care about it)
This week, Aussie Broadband topped the Steam charts for the highest average download rate in Australia (we’re currently at 35.6 Mbps as of this article).* Being “#1 in Australia” sounds great, but unlike some we’re not going to be plastering it all over our marketing because we don’t believe the ranking is
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