AusNOG 2019

September 6th, 2019 - Get new posts sent straight to your inbox, click here. Nicole Clark

Last year, our Managing Director Phillip Britt attended AusNOG to speak about our goals and challenges for the coming fiscal year. This year, he went back, to talk about the results of last year and how this year is shaping up. Here's a quick overview of the topics covered: Domestic & International Peering

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Making the most of your entertainment with Fetch

December 17th, 2018 - Get new posts sent straight to your inbox, click here.

There are many options for streaming entertainment today. One of the strongest options is Fetch, a fantastic entertainment platform that combines shows, movies, channels and all your favourite streaming services in one place. Your whole family is sure to find something they love on Fetch. What is Fetch? Fetch is a smal

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Changes to plans under $55 a month

September 27th, 2018 - Get new posts sent straight to your inbox, click here.

The changes With the change to nbn's wholesale pricing structure that come fully into effect from 1 November 2018, we’ve had to make some hard decisions about our grandfathered plans, with the result that we will no longer be able to offer some of those plans. This will result in a price increase for 7528 or 9% of o

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The birth of the no bullsh*t customer service policy

August 21st, 2018 - Get new posts sent straight to your inbox, click here. AussieBB

"The feedback that we constantly receive from customers is that they really appreciate our down-to-earth approach. We love the feedback, and we also find it sad that this is now actually worthy of comment - that customers find this approach so unusual they need to tell us about it. The response to this one simple aspec

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HFC Freeze Lifted: Will it affect you?

August 8th, 2018 - Get new posts sent straight to your inbox, click here. AussieBB

HFC Installations Resume The good news is that the NBN’s freeze on hooking up customers via HFC (cable) technology now appears to be over, with the re-release of “held” addresses underway. NBN Co did extensive remediation works during its temporary suspension to ensure much better performance and stability

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