How the nbn™ will affect big businesses

July 17th, 2017 - Get new posts sent straight to your inbox, click here. Aaron O'Keeffe

Despite being mired in an ongoing political debate, the National Broadband Network (nbn™) is a major investment by the federal government into Australia’s Internet infrastructure. But what does the nbn™ actually mean for big businesses? Although the rollout and benefits are targeted at small to medium-sized enterprises (SMEs), the flow on effect will still be experienced by larger corporations. This will be seen through the adoption of new services, changing business processes, and different ways of working, and the benefits and ramifications for bigger organisations need to be understood.

Here’s more on the specifics of the technology and what corporations need to know.

The impact on corporates: what you need to know

The impact on corporates will be seen in three key areas. Firstly, as SMEs across the country, from the smallest mum-and-dad shops right through to medium-sized businesses, are brought onto the nbn™, corporations will see an economic shift as competition increases from regional locations. Teleworking is is a key pillar of Australia’s broadband future and corporate employees will see a change in flexible home working arrangements as more residences have access to fast internet and secure cloud-based networks. Finally, voice-based communications will evolve and an uptake in VoIP services will develop as landline phones become defunct.

Changing work practices

As more homes gain access to the higher speeds of the nbn™, teleworking will open opportunities for employees to have greater flexibility in their working arrangements. The term “teleworking” generally refers to any work that is conducted outside of the designated workplace, including work undertaken at home, the use of mobile devices during transit, and work completed at a different place of business.

These significant changes to work practices could drive greater efficiency and reduce costs for large companies, while having key benefits for employers and employees. These include time and cost savings from avoiding travel, lower office expenses, recruitment and retention opportunities as geographical location is not a restricting factor, and increased workforce participation and flexible hours.

Greater competition from regional Australian businesses

One of the challenges that regional Australia has always had is slow internet connection speeds that make it difficult to compete with the products and services offered in the cities. The Australian government is rolling the nbn™ out to regional areas first and subsequently we will continue to see an economic shift as more regional businesses can participate in the digital economy.

Not only does this mean that regional businesses will be able to be more competitive, but it also means that large urban-based businesses can more easily carry out business in regional Australia. It is also easier for corporations to set up offices in these areas and do business with regional communities. After all, why set up another office in the heart of one of Australia’s very expensive cities when you could offer your customers the same service and experience from a nearby regional town?

Have a staff member that needs to live in the countryside? With the nbn™ they can telecommute; working from home and using video conferencing, enabled by the nbn™, they will easily be able to participate in meetings and other collaborative practices.

Losing your phone line won’t have a huge impact

One of the consequences of the nbn™ is that it decommissions existing landline connections in order to make use of that existing infrastructure for the nbn™ itself. For those playing along at home, that’s where much of the political debate has been.

The impact of this switch isn’t necessarily significant for big businesses. The nbn™ will replace traditional landline phone and internet networks, including copper and most HFC networks. But there are exceptions to the switch off including specialised services mainly used by businesses, such as ISDN lines, commonly used for PABX and EFTPOS terminals, and phone services that are already provided over fibre, or through a network provided by a building owner.

This isn’t so much a negative as an excuse to switch to VOIP call services, which are far more comprehensive and provide better value back into the business than traditional PABX solutions. VoIP and Hosted PABX solutions offer efficient high speed and reliable connections at a lower cost than traditional services.

It’s important to note that this information does not apply to fixed wireless areas – it will only apply to those who use fixed line services.

The nbn™ may prove inadequate for corporations

It is widely acknowledged that the nbn™ infrastructure will be of most benefit to Australian SMEs and homes. Larger corporations that have greater requirements, particularly bandwidth, security, and reliability, may find the nbn™ to prove inadequate for their technological needs.

In order to meet the requirements of big businesses, Aussie Broadband offers business-grade broadband over fiber optic, microwave and fixed wireless to deliver super-fast connectivity. Larger operations require fast, secure, and reliable digital communications, and Aussie Broadband caters to corporate needs in a number of ways, including:

  • Enterprise Grade Internet  Cost effective enterprise-grade broadband that provides robust, high-speed data connectivity that can cope with data-intensive applications.
  • Private IP networks  Multi-Protocol Label Switching (MPLS) Private IP networks allows several sites to communicate together securely and seamlessly in a fully meshed environment.
  • Ethernet WAN  No matter your network configuration, layer 2 point-to-point or multipoint private IP network all for a fixed monthly cost.
  • SIP Trunks –  As calls move from copper to the cloud, SIP Trunks allow connection of an existing phone system to a dedicated VoIP service often resulting in seamless phone calls at a fraction of the cost.
  • Hosted PABX – Designed as a digital software phone system, your phone system functions through a powerful cloud server and delivers your calls over private IP or the internet, with lots of features that can be easily expanded as an organisation scales.
  • Hosted firewalls  Keep your systems and networks protected at all times with a managed firewall. Secure your information and protect against intruders and attackers.

Get started today

Recognising the significant impact that the nbn™ will have across Australia, the vast adoption of broadband, new services, and new ways of working by SMEs and corporate workers will influence the national economy. Representing a vast sector, large corporations will not be left untouched by the burgeoning digital participation by SMEs as a result of the step-change in broadband capabilities. The nbn™ will open opportunities for larger organisations to rethink and create new approaches to work practices as more employees will be able to participate through remote teleworking, benefit from increased regional participation, and migrate from landlines to new network hosted voice call services.

From VoIP and Hosted PABX solutions to cloud to dark fibre networks, we’ve got every product or service your organisation could need. Get a free consultation from Aussie Broadband today.

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About the author

Aaron O'Keeffe

Aaron works from an office in the tropical Northern Territory, inciting intense jealousy from his Victorian workmates during winter. He’s an expert in IT solutions from the ground up. Aaron is National Sales Manager of Aussie Broadband, which specialises in bespoke telco solutions for corporate and government customers.