Why Pay Extra For Business Grade Broadband?

November 1st, 2010 - Get new posts sent straight to your inbox, click here. Aaron O'Keeffe

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Why pay extra for business broadband?

A large number of businesses today rely heavily on their broadband connections and an outage on these connections can cost. This is why most ISP’s have a product that is called business broadband, business broadband is always more expensive than any residential broadband products. I have noticed that there is a large belief in the business community that business broadband is not anything different to residential broadband and is just another way for Telecommunications Companies to boost their profits, this is generally not true.

Business broadband generally has a few differences that benefits the customer in ways that residential broadband does not.

  • Business broadband usually can be offered over a number of different mediums including: Fibre Optic, SHDSL, ADSL2+, Microwave and ADSL. Residential Broadband is usually only offered over ADSL,  ADSL2+, or generic unlicensed wireless services.
  • Business Broadband can be synchronous. Eg. Downstream and upstream speeds are the same (10Mbps/10Mbps). Residential Broadband is rarely synchronous (20000Kbps/1024Kbps). This can make a huge difference in the performance of your business broadband connection, especially if you use VPN’s, host your own website, email or wish to utilise VoIP in a commercial manner.
  • Business broadband normally has a static IP address that is in a different range to the ISP’s residential connections, this is for two reasons:
  • Businesses usually need a static IP address (IP Address that never changes) so that they can utilise VPN’s and hosting.
  • This is probably the biggest difference between residential broadband and business broadband. This static IP address is routed within the ISP’s network differently. ISP’s usually have multiple paths and redundant connections but quite often these redundant connections are not as big as the primary connections which means that if the primary connection fails and the redundant connection is put into use not all customers will have a connection. Generally in this situation the business grade broadband customers will not notice any difference because their IP address is automatically routed down the redundant link thus keeping the business broadband customers connected. This is one of the main reason’s business broadband is more expensive and is essential to businesses that rely heavily on their broadband connection.
  • Always choose an ISP that offers a service level guarantee on their business broadband services. This means that
  • They are confident that their service is robust.
  • They most likely have redundancy built into their network.
  • They are happy to give you some money back if your connection is down for a period of time longer than specified in the service level guarantee.

To learn more about business broadband and how it could benefit your business please visit the Aussie Broadband website – www.aussiebroadband.com.au/business

About the author

Aaron O'Keeffe

Aaron O'Keeffe

Aaron works from an office in the tropical Northern Territory, inciting intense jealousy from his Victorian workmates during winter. He’s an expert in IT solutions from the ground up. Aaron is National Sales Manager of Aussie Broadband, which specialises in bespoke telco solutions for corporate and government customers.