Leveraging your IT to deliver customer service excellence.
A guide to how they interact and why they
are essential for success.
Where should we send your brochure?
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4.5 from 6396 reviews
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4.3 from 2741 reviews
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4.8 from 2006 reviews
Real reviews we've received from our customers
Their exemplary personalised service, their technical knowledge and their help when we are in a sticky situation has kept us coming back.
- industryAgriculture, wine
- business name919 Wines
- servicesInternet | Network
I have been extremely happy with Aussie Broadband. Dealing with Australians – in Australia, who understand my needs.
- industryAuction Business
- business nameAccess Auctioneers
- servicesInternet | Network | Mobile
They just seem to get the fact that we need their services working for our business to run, and they continue to deliver!
- industrySoftware Development and support
- business nameAccrivia
- servicesInternet | Voice
I need to recommend the best possible products to my customers, and for me, Aussie Broadband is now the only company I use and recommend.
- industryTechnology Services / Development
- business nameComplete IT Services
- servicesInternet | Network | Voice
Aussie Broadband are a first class Aussie company, with great products and good value for money.
- industryTechnology Services / Development
- business nameFastbrick Engineering
- servicesInternet
Excellent company doing really good things in the way we connect with the world, very proud customer!
- industryTechnology Services / Development
- business nameiResult Connextions
- servicesInternet | Network | Voice
This is a provider that thinks outside the box and has an awesome network to deliver a reliable service to Australia. Why anyone is still using Telstra is beyond me.
- industryAccounting, Business Advice, Superfund management, bookkeeping, IT management, tax auditing
- business nameLincolns
- servicesInternet | Network
No pushy sales, just honest and helpful answers. A great experience.
- industryCommunity Radio Station
- business nameLoving Life FM
- servicesInternet | Network
It just works, day after day after day! Exactly what we need to run our business.
- industryRetail
- business namePort Albert General Store
- servicesInternet | Network | Voice
Fast painless setup, and a network that just works for business.
- industryEngineering
- business nameProMet101 Consulting
- servicesInternet | Network | Voice
Aussie Broadband provides my business with awesome service when I need it.
- industryEducation & Training - Private
- business nameSafe Freight Networks Australia
- servicesNetwork
Their network is reliable, but it’s their customer service and communication that makes them different from other ISPs.
- industryITC Support and supply for Businesses
- business nameSouth West Fuel Centre
- servicesInternet | Network | Voice | Mobile
Reliable from start to finish.
- industrySupport/advice for IT and other technical solutions
- business nameSYSTECH
- servicesInternet | Network
Totally satisfied with their service, ease of communication, and friendly staff who are always extremely helpful.
- industrySecurity installers
- business nameWonthaggi Electronics
- servicesInternet | Network | Voice
2500+ 5 star reviews
Inside your free guide you will discover…
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The importance of good customer experience
Why customer experience is set to overtake price and product as the top brand differentiator and the 14 positive impacts this will have on your business.
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New technology for customer service
Using ChatBots to answer FAQs all the way to complete automation of customer service experience.
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The importance of website speed
6 statistics that will make you immediately consider investing in fixing your website speed in order to stop losing leads and sales.
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Customer service and the sales funnel
From awareness to advocacy, we tell you each stage of the sales funnel and where a tailored customer service strategy fits in.
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An essential priority for Australian Businesses
Why customer service will always remain a priority for Australian businesses
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Scaling your IT for customer service growth
5 areas of your IT network to consider upgrading when looking to scale your customer service operations.
The importance of good customer experience
Why customer experience is set to overtake price and product as the top brand differentiator and the 14 positive impacts this will have on your business.
New technology for customer service
Using ChatBots to answer FAQs all the way to complete automation of customer service experience.
The importance of website speed
6 statistics that will make you immediately consider investing in fixing your website speed in order to stop losing leads and sales.
Customer service and the sales funnel
From awareness to advocacy, we tell you each stage of the sales funnel and where a tailored customer service strategy fits in.
An essential priority for Australian Businesses
Why customer service will always remain a priority for Australian businesses
Scaling your IT for customer service growth
5 areas of your IT network to consider upgrading when looking to scale your customer service operations.
Some of the companies we've provided solutions for
Join our award winning network today
Learn how we can provided a tailored internet service for your enterprise,
speak to one of our professional consultants today.
Learn how we can provided a tailored internet service for your enterprise,
speak to one of our professional consultants today.
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4.5 from 6092 reviews on
4.3 from 2682 reviews on
4.5 from 2006 reviews on