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Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

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What do I need to do on the day of the move?

When it comes to your internet service – nothing, we’ll take care of getting your service connected at your new address. We’ll send you a text message once your service is active at your new address and once your service is up and running, you will be able to plug in your modem.

For more information on moving house, please refer to our FAQ here.

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