
Login
Sign up to nbn™ online
Sign up to Small Business nbn™
Sign up to Enterprise nbn™
Sign up to OptiComm online
or call
1300 880 905
1300 480 905
1300 161 625
Try our My Aussie app
Run service tests & raise support tickets
View current outages
Check & update your billing details
Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
Why has my order not progressed?
The most common reason for an order remaining stuck on submitted in MyAussie is that payment was taken via a bank account. Bank account payments can take 3-5 business days to clear. The order will automatically progress once payment has cleared.