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Changing your plan in MyAussie

MyAussie makes it easy to increase or decrease your speeds and/or data.

How you ask? We’ll show you!

  1. Open MyAussie and go to the ‘Home’ section.
  2. Find ‘Current Plan’ and click on the arrow next to the plan you would like to change.
  3. All the options available for that service will be displayed.
  4. Click on the speed and/or data you want changed. It will be highlighted in green when selected.
  5. Once you’re satisfied with your choices, scroll down and double check your plan details.
  6. If it looks good, scroll past ‘Plan Details’ to find two options. The first will allow you to enact the changes immediately by selecting ‘Immediate Plan Change’. The second will schedule the change for the next billing cycle.
  7. Note: When choosing an Immediate Plan Change, you will have to pay the difference between your current plan and your new upgraded plan.

  8. Once you’re ready, click ‘Schedule Plan Change’.
  9. Leave the rest to us.

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