Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

How to enable 2-Factor Authentication

You will be prompted to setup your 2-Factor Authentication when you first login.


You can setup your 2-Factor Authentication by going into settings

  1. Go to ‘User Details’
  2. Click on settings
  3. Click ‘Setup Multi Factor Authentication’
  4. Download the Authenticator app of your choice – we recommend either Microsoft Authenticator or Google Authenticator
  5. Follow the setup steps

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