Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Can I use the phones on a PBX/PABX system if the power goes off?

If the power goes off, and the equipment provided by us isn’t connected to a UPS (Uninterrupted Power Supply) your phones will stop working. We recommend purchasing a UPS to ensure your phones continue to function in the event of a power outage.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

Your privacy is important to us. For more information, view our privacy policy by clicking here.
Your information will not be shared.