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Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Am I locked into the plan I sign up with?

We believe in having the freedom to change plans as your circumstances change. You will be free to change between plans through your My Aussie account or by contacting our Australian support team. We don’t charge to change plans, you only need to pay the difference between the plans when upgrading.

To see the range of Opticomm Plans provided by Aussie Broadband, click here.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

Your privacy is important to us. For more information, view our privacy policy by clicking here.
Your information will not be shared.