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Issues with inbound/receiving call?
Here’s some helpful tips for inbound calling issues.
- Double check that ‘Do not Disturb’ and ‘Airplane Mode’ disabled.
- Do you have coverage on your handset?
- Check if you have ‘Silence Unknown Calls’ enabled – ‘Silence Unknown Calls’ stops any calls with ‘No Caller ID’ from coming through.
- Are you trying to call over WiFi? – It might be worth turning off your Wi-Fi, just to see if you still have the same issue. Some phones allow you to call over Wi-Fi.
- Try ‘Reset Network Settings’.
If you are still having trouble receiving calls, feel free to call our lovely support team on 1300 880 905.