Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What do I do if my mobile phone is lost or stolen?

In the event that your mobile phone is lost or stolen, please give our friendly staff a call on 1300 880 905 and we will place a barring on the handset. This will prevent the mobile phone from making outbound calls, only allowing it to receive incoming calls.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

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