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What is the mobile pre-port verification?

Aussie Broadband has taken steps with our pre-port verification system to help protect your phone number from fraudulent or accidental ports as required by law. Pre-port verification helps to verify that you own your existing mobile number that’s being transferred to us during the SIM activation process.

What happens during the pre-port verification?

Upon submitting your SIM activation to us, you will receive a 6-digit code sent to your mobile phone via SMS. You will need to enter this code in the pre-port verification window as soon as you receive it. This helps confirm that you are the owner of the mobile phone number.

You can read more about why this is important here. If you have any questions or experience problems with the pre-port verification, please reach out to our team by calling 1300 880 905.

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