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Try our My Aussie app
Run service tests & raise support tickets
View current outages
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Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
How do I activate my new SIM card?
If you have recently purchased a mobile sim service through Aussie Broadband you can activate your SIM by going to our activation page here
To activate the SIM, you will need the “SIM number” as well as the “activation code” which you can find on the inside of the green envelope that your SIM card arrived in.
If you have issues or need help, simply call our technical support team who can help guide you through this process on 1300 880 905