Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

How do I activate my new SIM card?

If you have recently purchased a mobile sim service through Aussie Broadband you can activate your SIM by going to our activation page here 

To activate the SIM, you will need the “SIM number” as well as the “activation code” which you can find on the inside of the green envelope that your SIM card arrived in.

If you have issues or need help, simply call our technical support team who can help guide you through this process on 1300 880 905

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

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