Help Centre

POI? What is it and where is mine?

A POI is the Point of Interconnect

The Point of Interconnect is a crucial link of the nbn™ network, because it connects you to us and onto the internet. The nbn™ network has 121 Points of Interconnect (POI’s). These are located in select telephone exchange buildings.  However, not every exchange will have a one. These Points of Interconnect are located Australia wide with the following breakdown.

New South Wales: 41

Victoria: 30

Queensland: 22

Western Australia: 14

South Australia: 9

Tasmania: 2

ACT: 2

Northern Territory: 1

Where is my Point of Interconnect?

To find out which POI establishes your connection, follow this link.

How does my internet connection work?

Your device sends a request for data to your router. Your router then will connect to either a nbn™ device or node. From there, it will travel across the nbn™ network to the POI. Once it reaches the Point of Interconnect, it will establish a connection to our Aussie Broadband network which will then connect you to the internet. It sounds like a lot, but with today’s technology, data can travel the distance in milliseconds. These milliseconds can be found on your speed tests under Ping. Check out our speed test site.