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Try our new My Aussie app

  • Run service tests
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

What is FTTN?

FTTN stands for Fibre to the Node. Fibre optic cable connects to the nearest node, and then the signal travels down the existing copper lines to the primary telephone wall socket. Typically, nbn™Co do not need access to the premises on activation day. If your appointment is from 7am-2pm, then you are not required to be at home. The activation will occur during those hours. A SMS will be sent to you when your service is ready. Note: This type of connection requires a VDSL 2 compatible router.

The maximum speed potential for this type of connection is 100 download and 40 upload. There are many factors as to why a connection may be achieving lower speeds. For troubleshooting slow speeds on FTTN, go here. For assistance on setting up a router for FTTN, follow this link.

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