Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

nbn™ Professional Installation

nbn™ Professional Installation: $165.00 Inc GST

Where a customer’s premise is FTTC/HFC and classified as a ‘Self Installation Address’, the customer can instead opt for an nbn™ Professional Installation and have an nbn™ technician attend their premise to complete the installation. The nbn™ technician will come to the site and install the nbn™ equipment on behalf of the customer.

Please Note: the nbn™ technician is only responsible for nbn™ equipment and will not configure or help with the customer’s equipment.

The customer has to agree to this fee before the order/installation can proceed.

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Wish to lodge a complaint? Click here for our online feedback and complaint form, and here for our Complaints Handling Policy.

Your privacy is important to us. For more information, view our privacy policy by clicking here.
Your information will not be shared.