Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

I’m not sure what my technology type is. Can I get nbn™ Home Ultrafast speeds?

If you are not sure whether you can get one of our high-speed plans our system will only display eligible speed options when entering your address on any of our plan selector tools and online signup. If you are already an Aussie broadband customer and want to specifically know your technology type this this will be displayed in the name of your service on the MyAussie portal. Alternatively, anyone can check their technology type through our POI checker tool. Note: Home Ultrafast is available on FTTP and limited HFC connections.

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