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I have a technical problem, what should I do?
Aussie Broadband has a fantastic Customer Service Team standing by to help. You can log a fault or receive technical troubleshooting on your service by calling 1300 880 905 between 8am-12am EDT, Monday to Sunday, this includes most public holidays except Christmas Day and Good Friday.
You can also find a range of support documents on our website. Click here to access this resource.
You can email us for technical help, but please be advised this is not our preferred method of contact. Emails can have a 48 hour response time. Contact customer service at [email protected]