Aussie BroadbandHelp CentreInternet8. Tech SupportI have a technical problem, what should I do?

Try our My Aussie app

Run service tests
View current outages
Check & update your billing details
Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

I have a technical problem, what should I do?

Aussie Broadband has a fantastic Customer Service Team standing by to help. You can log a fault or receive technical troubleshooting on your service by calling 1300 880 905 between 8am-12am EDT, Monday to Sunday, this includes most public holidays except Christmas Day and Good Friday.

You can also find a range of support documents on our website. Click here to access this resource.

You can email us for technical help, but please be advised this is not our preferred method of contact. Emails can have a 48 hour response time. Contact customer service at [email protected]

Return to Help Centre

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Speak to our Australian team

Help Centre

Try our My Aussie app

I have a technical problem, what should I do?

jump to

Still not found what you're looking for?

Our team of experts would love to help you out. Speak to one of our friendly support staff today.

Download our award winning self-help app

Home

Personal

Small Business

Enterprise

Sign Up Online