Login
Sign up to nbn™ online
Sign up to Small Business nbn™
Sign up to Enterprise nbn™
Sign up to OptiComm online
or call
1300 880 905
1300 480 905
1300 161 625
Try our My Aussie app
Run service tests & raise support tickets
View current outages
Check & update your billing details
Check your usage; plus so much more
Visit the App Store or Play Store and download our new self-help app today!
3 Way Chat
This article provides information about the 3 Way Chat feature.
How do I use it?
To put existing call on hold and make a new call:
- Press RECALL
- Listen for dial tone
- Dial the number
- Wait for them to answer
To add them to 3 Way Chat
- Press RECALL
- Listen for Dial Tone
- Press 3
To split a 3-Way Chat (this will put one call on hold):
- Press RECALL
- Listen for Dial Tone
- Press 2
To switch between calls:
- Press RECALL
- Listen for Dial Tone
- Press 2
To hang up one call and return to the call on hold:
- Press RECALL
- Listen for Dial Tone
- Press 1
Anything else I need to know?
3-Way Chat is available to use on your phone now. While you are in a 3-Way Chat your Call Waiting will not work, but, if set, your Call Forward Immediate or Busy will still work.
Download our award winning self-help app
4.5 from 6092 reviews on
4.3 from 2682 reviews on
4.5 from 2006 reviews on