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What should I be aware of during a home phone relocation?
- Phone relocations generally take three working days, providing that a new line or a technician visit is not required.
- You will not always be able to keep your existing phone number.
- We cannot relocate your ADSL service until the phone line at your new address is connected. Even then, it will take 5 to 10 days before your ADSL is active.
Please note: ADSL Relocation incurs an additional cost of $50 on a 24 month contract or $110 on a no contract and wishing to keep your existing contract.