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Try our My Aussie app

  • Run service tests & raise support tickets
  • View current outages
  • Check & update your billing details
  • Check your usage; plus so much more

Visit the App Store or Play Store and download our new self-help app today!

Find out more

Is VoIP recommended for people who require Priority Assistance?

VoIP is not recommended for people who require ‘Priority Assistance’ and should not be considered a standard telephone service, as this service will cease to function in the event that power or internet connection is lost.

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