Get up to speed and save like a pro!
Save $90 over 3 months on the Ultra-Fast pro 1000/400 plan and experience high upload speeds like never before. Use code pro30 at checkout.
Typical evening speeds 600Mbps (7pm–11pm). Only available for FTTP connection types. New and existing customers. Offer ends 25/10/2024. See full terms and conditions.
Internet for the chronically online
Superior high upload speed plans to satisfy your hunger for a better and more versatile connection.
Our network makes your tech work.
Connect to our purpose-built network and experience the difference. Our core network features protected 100G links to all 121 nbn® POIs as well as 800G intra-state backbone between POPs.
Keen to dig a little deeper? Explore our backhaul and peer link connections below.
Already turned it off and on again?
These diagnostic and troubleshooting tools are some of the reasons we're different from the rest.
Run your own service tests like a pro.
We've put the power in your hands with our award-winning app, designed to give you more control of your own service, allowing you to diagnose and troubleshoot your own connection.
- Kick your connection
- Run loopback tests
- Check UNI-D status
- Perform a port reset
Real time routing transparency
In the spirit of no BS transparency, our Looking Glass, which our network administrators use to troubleshoot connectivity issues, is public. Run network tests such as ping, BGP and traceroute, from a specific location in the network. Pretty nifty, huh?
Automatic fault destroyer 3000*
In-house designed and developed software that automatically detects internet faults and proactively resolves them before our customers realise there is one. We told you it was cool!
Our experts have got you covered.
From our team of local experts to our network engineers, we've got the right people in your corner to keep you connected.
Locals who know their sh*t and speak your language.
They're across all the network customisations you might have in place so you can get straight into fixing the issue.
Aussie experts who are trained troubleshooters.
From setting up Quality of Service and Port Forwarding to running trace routes and DNS updates — our experts know their stuff.
Network engineer legends who tune the network.
Our first-class network team works around the clock to monitor and optimise our network using analytical data to enhance customer experience.