• 4.5 from 6092 reviews

  • 4.3 from 2682 reviews

  • 4.5 from 2006 reviews

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Here’s how we stack up against Telstra

Wondering if Aussie Broadband is the right business solution provider for your business?

We’ve made this handy comparison chart to show you how Aussie Broadband stacks up against Telstra. We reckon the results speak for themselves.

Telstra

Business nbn™ 50/20 plan

(i)Australia’s most popular plan on the nbn™ network with a wholesale speed tier set at 50Mbps download and 20 Mbps upload.
$79/month
*49Mbps typical busy speed 9am–5pm
$110/month
*50Mbps typical busy speed 9am–5pm
Business nbn™ 100/40 plan

(i)Offers twice the upload and download limits compared to the Business nbn™ 50/20 plan, with the wholesale speed tier set at 100Mbps download and 40Mbps* upload to support businesses with multiple users, devices and applications.
$109/month
*99Mbps typical busy speed 9am–5pm
$140/month
*100Mbps typical busy speed 9am–5pm
Network Capacity (CVC Bandwidth)

(i)The capacity your nbn™ Retail Service Provider purchases from nbn™ Co to support its customer base to consistently deliver fast and reliable speeds at all times. See our network capacity here.
Publicly available on website Not available to the public
Canstar Blue nbn™ Speed and Reliability Rating

(i)Canstar Blue’s annual review of nbn™ providers compares telcos on their speed and reliability, customer service, value for money, and more. See our Canstar Blue review here. See Telstra’s Canstar Blue review here.

Ranked #1

Ranked #16

ProductReview

(i)A website where consumers can freely post their opinions, feedback and rating out of 5 stars on products and services purchased from businesses in Australia. See our ProductReview listing here.

from 6,092 reviews

from 2,042 reviews*

Google Reviews

(i)Feedback and ratings out of 5 stars on products and services purchased from businesses in Australia. See our ProductReview listing here.

from 2,006 reviews

Reviews turned off

Facebook Reviews

(i)A feature on Facebook businesses can turn on for customers to freely write reviews and offer recommendations and rating scores out of 5-stars for businesses. See our Facebook reviews here.

from 2,682 reviews

Reviews turned off

*ProductReview data for Telstra Broadband (BigPond). Comparison results table as of 18/10/2021 at 2PM AEDT. All details were correct at time of publication, but are subject to change. Prices quoted to do not include any discounts offered by Telstra or Aussie Broadband. Actual throughput speeds may vary due to many factors including the performance of network equipment not operated by Aussie Broadband. Telstra and Aussie Broadband nbn™ plans both contain different plan inclusion, such as static IP addresses, 4G failover and priority support.

A full suite of business services tailored to your company’s needs

Does your business need more than just nbn™? We have business plans to suit a full range of needs. From home businesses to larger companies – we have you covered.

  • nbn™ plans

  • nbn™ Phone

  • nbn™ Modems

  • Phone Systems

  • SIP Trunks

  • Mobile phone

  • Mobile broadband

To verify whether you can get the nbn™ at your business, and to see what speed is available, simply enter your details into the search box below and one of our team will be in contact.

Loved by thousands of businesses across Australia

All of our business nbn™ plans come with these great features:

  • 7 days per week support

    Support when you need it from staff based here in Australia, so you will never speak to an overseas call centre.

  • No excess data charges

    No-one likes nasty surprises, so we don’t charge excess data fees on any of our plans

  • Priority ticket handling

    Priority service from our 100% Australian-based support team to help your business excel.

  • Fast, easy setup

    Have a hassle-free setup with step-by-step instructions for your new connection.

  • Included Static IP

    Get a business range static IP with the ability to update reverse DNS in our business subnets.

  • No lock-in contracts

    We don’t offer contracts because we believe our service is so good you won’t want to go anywhere else.

The top reasons why companies choose Aussie Broadband

  • Bonus 1

    Access our award-winning MyAussie app

    From simple account management to powerful service diagnostic tools, our MyAussie app gives you complete flexibility and control at your fingertips.

  • Bonus 2

    High-performance internet connection

    Our high-speed national network with multi-path redundancy, international transit and massive capacity delivers fast and reliable business-grade connectivity you can count on.

  • Bonus 3

    Australian support (no overseas call centres)

    We’re 100% Australian-based and here to back your business, because we know how important it is to get dedicated support from a team that go above and beyond, every time.

Still unsure Aussie Broadband

is the right choice?

  • Are there connection fees or charges?
  • How easy and fast is it to make the switch?
  • How do I transfer my telephone number?
  • We don’t charge any connection or activation fees. However, if your building is a new development or you opt for a new line to be installed to your premises, nbn™ Co may charge you a nominal once-off line installation fee that we will advise you of before you confirm your order.

  • We’ve made it simple so you can be online in minutes.

    If you’re already connected to the nbn™, simply choose a Business nbn™ plan and sign up online or call our sales team on 1300 161 625 and we’ll cutover to your new Aussie Broadband service in a matter of minutes. If you’re new to the nbn™, sign up as above but select a preferred appointment time and we’ll schedule a certified technician from nbn™ Co to complete the installation at your site. Either way, we recommend cancelling your service with your existing provider after your new Aussie Broadband service is online to ensure a seamless transition without any disruption to your business.

    We also give you the option to use your existing hardware (we’ll send you a quick guide with configuration settings) or purchase a modem from us (already pre-configured – just plug it in and you’re online).

  • We’ll port transfer your existing business telephone number across to a VoIP service with your new Aussie Broadband Business nbn™ connection, free of charge. All you need to do is enter your business number to port across in the online sign-up process or advise our team if you call, and we’ll take care of the rest.

    All our Business nbn™ services include a PAYG VoIP service, but you can upgrade to free local, national and mobile calls each month for only a little bit extra.

Compare our nbn™ plans

Enter your address to see our nbn™ plans available to your business

Choose one of our popular unlimited data plans, or click on the “build your own” tab, mix and match speed and data options. Find the perfect plan for your business needs.


Real reviews we've received from our customers

Their exemplary personalised service, their technical knowledge and their help when we are in a sticky situation has kept us coming back.

  • industryAgriculture, wine
  • business name919 Wines
  • servicesInternet | Network

I have been extremely happy with Aussie Broadband. Dealing with Australians – in Australia, who understand my needs.

  • industryAuction Business
  • business nameAccess Auctioneers
  • servicesInternet | Network | Mobile

They just seem to get the fact that we need their services working for our business to run, and they continue to deliver!

  • industrySoftware Development and support
  • business nameAccrivia
  • servicesInternet | Voice

I need to recommend the best possible products to my customers, and for me, Aussie Broadband is now the only company I use and recommend.

  • industryTechnology Services / Development
  • business nameComplete IT Services
  • servicesInternet | Network | Voice

Aussie Broadband are a first class Aussie company, with great products and good value for money.

  • industryTechnology Services / Development
  • business nameFastbrick Engineering
  • servicesInternet

Excellent company doing really good things in the way we connect with the world, very proud customer!

  • industryTechnology Services / Development
  • business nameiResult Connextions
  • servicesInternet | Network | Voice

This is a provider that thinks outside the box and has an awesome network to deliver a reliable service to Australia. Why anyone is still using Telstra is beyond me.

  • industryAccounting, Business Advice, Superfund management, bookkeeping, IT management, tax auditing
  • business nameLincolns
  • servicesInternet | Network

No pushy sales, just honest and helpful answers. A great experience.

  • industryCommunity Radio Station
  • business nameLoving Life FM
  • servicesInternet | Network

It just works, day after day after day! Exactly what we need to run our business.

  • industryRetail
  • business namePort Albert General Store
  • servicesInternet | Network | Voice

Fast painless setup, and a network that just works for business.

  • industryEngineering
  • business nameProMet101 Consulting
  • servicesInternet | Network | Voice

Aussie Broadband provides my buisness with awesome service when I need it.

  • industryEducation & Training - Private
  • business nameSafe Freight Networks Australia
  • servicesNetwork

Their network is reliable, but it’s their customer service and communication that makes them different from other ISPs.

  • industryITC Support and supply for Businesses
  • business nameSouth West Fuel Centre
  • servicesInternet | Network | Voice | Mobile

Reliable from start to finish.

  • industrySupport/advice for IT and other technical solutions
  • business nameSYSTECH
  • servicesInternet | Network

Totally satisfied with their service, ease of communication, and friendly staff who are always extremely helpful.

  • industrySecurity installers
  • business nameWonthaggi Electronics
  • servicesInternet | Network | Voice

2500+ 5 star reviews

Find out if you’re eligible for a $0 fibre upgrade with nbn™ Enterprise Ethernet

Fill out the form below to learn more about our $0 fibre upgrade offering, including the eligibility of your business. Please note, this site qualification can take several minutes to complete.

2000+ 5 star reviews


If you would prefer not to be called by us but would like to check your address, we recommend visiting our nbn™ rollout map.

Frequently asked questions about our business nbn™ plans

Are there connection fees or charges business nbn™?

We do not have any standard connection fees for our nbn™ services. If you are in a new housing development or opt to have a new line connected you may be liable for an additional charge as dictated by the nbn™. This will be displayed before confirming your order.

What hardware do I need for the business nbn™?

Depending on the location, nbn™ uses a mix of technologies to connect to the nbn™ broadband access network. Some devices will need to be registered with nbn™ directly such as medical alarms, monitored fire alarms, and lift emergency phones. Other devices to consider are security systems, fax and teletypewriter devices, EFTPOS terminals, health claim terminals, and existing landline phone services. To register your devices visit the nbn™ website.

How does the business nbn™ installation work?

If there has been a previous nbn™ connection at your premises the standard time frame is 1-5 business days and there will be no additional work required by a technician. If your address has not been connected to nbn™ before the standard time frame can be anywhere up to 20 business days and is dependent on your nbn™ access technology type and technician availability. Your nbn™ access technology will determine the exact method of installation for your technician.

For connections to premises that are already connected to the nbn™ via FTTN/B or HFC technology there may be a small period of downtime when switching providers.
For connections to premises that are already connected to the nbn™ via FTTP or Fixed Wireless technology, another port on the already installed network termination device will be activated in addition to any other active ports, so there should be no down time.

For connections to premises that have not yet connected to the nbn™ via FTTN/B or HFC technology there may be a small period of downtime when connecting.
For connections to premises that have not yet connected to the nbn™ via FTTP or Fixed Wireless technology, new infrastructure will be installed which will not interrupt your current service.

What is a static IP Address?

A Static IP address is a fixed address that is assigned to a device by an Internet Service Provider (ISP). These IP addresses do not change, which means that other devices will be able to find and connect to the device easily.

By using a Static IP address, your business can utilise file hosting on a network server, access printers over the network, host a website or email server for your business, and even set up remote access to your network when you’re away from the office.

Why we’ve chosen to offer unlimited nbn™ plans

In April 2018, we made the decision to offer unlimited plans due to new CVC bandwidth prices given by nbn™Co. to internet service providers (ISPs). Before these new bandwidth amounts were offered, ISPs offering unlimited plans were a large cause of the congestion issues many Australian businesses faced, and we refused to provide our customers with a negative experience by being part of the problem.

Now, we are able to offer two unlimited nbn™ business plans that will not increase congestion on our networks, ensuring our customers receive the quality internet speeds and service that we are known for.

To read more information on why we made the change to unlimited nbn™ plans, check out our article here.

Do I need a Bronze, Silver or Gold support package with my nbn™ service?

Choosing between Gold, Silver or Bronze support depends on your business requirements.

All support packages include our Australian-based enterprise support available 24/7 to support your business. The difference between packages largely comes down to our uptime SAG and nbn™TM’s eSLA on fault restoration timeframes, which are the biggest considerations for businesses with a critical reliance on connectivity.

The best way to determine the level of SAG and eSLA you require is to assess the financial impact potential downtime has on your business against the cost of adding uptime and fault restoration timeframe guarantees to your service.

Do I need an nbn™ Internet or Private IP connection?

It depends on whether your business is single or multisite, and how you want to connect.

nbnTM Internet Connections are great for single site businesses with an office needing high-speed internet connectivity to the outside world.

nbnTM Private IP Networks are for businesses with multiple offices in different locations across Australia and abroad, needing fast connectivity between these sites as well as an internet connection to the outside world. This enables businesses to minimise costs on software, hardware and maintenance by having centralised critical infrastructure to share pooled resources and applications.

What is a SAG?

SAG stands for Service Agreement Guarantee and refers to our commitment to keeping your nbn™TM service up and running with minimal disruption, or we pay you a percentage rebate back on your monthly service cost in the event of unscheduled downtime on your service.

We offer different levels of SAGs across support packages, including best effort SAG with no rebates, a 99% uptime SAG that allows 7h 18m 17.5s per month downtime and a 99.95% uptime SAG that allows just 21m 54.9s per month downtime. We obviously do not want you to experience any downtime which is why we are willing to put money on it to show you how confident we are that you will receive high performance and reliability with your service on our network.

What is an eSLA?

eSLA stands for Enhanced Service Level Agreement and refers to nbn™’s commitment to providing a higher level of support by having faster rectification on faults within a specified timeframe. This is essential for businesses to minimise potential service disruption and one of key features that distinguishes a business-grade nbn™TM service from a residential-grade one.

Our enterprise-level nbn™TM services all come with the option of choosing a support package that includes either a 12-hour, 8-hour or 4-hour eSLA fault rectification timeframe that can be accessed 24/7. Choose a level of eSLA that best suits your business requirements.

What is nbn™ Enterprise Ethernet with Low CoS and High CoS?

nbnTM Enterprise Ethernet (EE) is a Layer 2 carrier-grade fibre service that delivers bandwidth with the highest speed, performance and reliability across the nbn™ ethernet access network.

nbnTM EE enables a symmetrical bandwidth profile with traffic prioritisation, including low and high Class of Service (CoS). Low CoS provides an excess information rate with best effort contention, which is great for low priority applications, including internet browsing and emails, while high CoS provides a committed 1:1 information rate ideal for time-sensitive applications, including voice, video conferencing and CRM database queries.

What is nbn™ TC-4 and TC-2?

nbn™ Traffic Class 4 (TC-4) is the standard delivery method for general internet and data services across the nbn™TM broadband access network. TC-4 enables traffic across multiple access technologies, including fibre to the node (FTTN), fibre to the basement (FTTB), fibre to the curb (FTTC) and fibre to the premises (FTTP), and provides asymmetrical bandwidth profile with ‘best effort’ contention for non-critical applications, such as web browsing, email and streaming.

nbn™ Traffic Class 2 (TC-2) provides a higher performance delivery method for data and network services that requires consistent, predictable upload and download speeds. TC-1 enables a symmetrical bandwidth profile and provides a committed information rate with 1:1 contention and high-level guarantees around frame latency, jitter and loss characteristics. This is ideal for voice, video conferencing, e-commerce and business critical data services.

What is the difference between 'best effort', 'priority' and 'committed' bandwidth?

In short, the difference is that best effort bandwidth operates on a first come first serve basis, priority bandwidth allows certain traffic to be processed first while committed bandwidth ensures you always have 1:1 bandwidth available for your data.

Larger businesses with more specific network requirements use priority and committed to ensure bandwidth is always available with high reliability to support critical services, including phone systems, videoconferencing, cloud applications and more. Whereas smaller businesses with fewer connection requirements typically use best effort bandwidth for non-critical applications, including web browsing, email, streaming content and more.

Which bandwidth profile should I choose for my internet connection?

Your choice of bandwidth profile should match your business requirements.

If you are a smaller business with fewer staff using the internet for more general applications, including web browsing, emails, streaming and other non-critical services, then an asymmetrical connection with best effort contention is perfect for delivering high-speed, cost-effective bandwidth.

If you are a larger enterprise with more staff that have a heavy reliance on the internet and higher priority applications, including voice, video conferencing and cloud services, then a symmetrical connection with high priority or committed 1:1 contention is ideal to deliver high performance bandwidth, 24/7.

Can I apply custom configurations to my hardware?

Yes, but only if you opt in to rent our managed Cisco 1100 series supplied router, which our technical support team can assist with applying custom configurations to suit your business requirements. If you bring your own router to this service, unfortunately our team can only assist with basic WAN configurations.

Can I use my existing business-grade router?

Yes, but only if you opt in to rent our managed Cisco 1100 series supplied router, which our technical support team can assist with applying custom configurations to suit your business requirements. If you bring your own router to this service, unfortunately our team can only assist with basic WAN configurations.

Do I need 4G LTE failover on my nbn™ service?

Failover is becoming essential for business-grade connections to keep services online and minimise any downtime in the event of an unscheduled outage. Enabling 4G LTE failover enables a redundant secondary path that automatically switches over in the event of your primary nbn™ link going down so your business stays connected.

Combining 4G LTE Failover with a higher SAG and eSLA provides for a robust contingency plan for businesses that cannot afford downtime and require highly reliable and resilient connectivity.

What hardware requirements are there for nbn™ services?

Our nbn™TM services for enterprise require a router with a gigabit WAN port interface configured for DHCP to access higher bandwidth services up to 1000/1000Mbps. For nbn™TM copper connection types, a VDSL/VDSL2+ compatible modem is required.

If you opt in to rent our managed Cisco 1100 series router, then we will supply the correct model with port configurations to match your technology type and network requirements. Alternatively, if you have existing infrastructure in place and wish to bring your own router to the service, please refer to the setup documentation of your router and our team will assist with the configuration required for your service.