We’re a different sort of telco
Unlike the major Australian carriers, we’re a smaller, privately owned provider where you’re the one who matters most. We don’t try to offer every telco service imaginable, but the ones we do offer, we do really, really well.
You can get the latest in communications technology for your home, business or corporate / government needs from our friendly and knowledgeable staff, with personalised attention to make sure it’s right.
We care about our customers
Choosing Aussie Broadband is putting yourself first – we’ll make sure that you get what you need, at a great price and be here to help at any time.
Our motivated team of local Australian service staff want to make sure that you never have a ‘big-telco’ experience with us.
Here’s A few reasons why thousands of people choose Aussie Broadband
Australian Based Support
All of our staff are locally based and our average hold time before you speak to one of them is only 20 seconds! Our team are patient, always go above and beyond and will keep you updated every step of the way.
Our Own Infrastructure
Unlike a lot of ‘telcos’ we actually own (or are building) our own infrastructure ensuring you get the best offering and not a capped or sub-par part of a bigger network.
No one’s needs are the same which is why the solutions we put together for our customers can be tailored to each individuals needs and prepared by one of our expert consultants.
We understand the pressures of a high cost-of-living, particularly with a family to support. Luckily, we’re growing fast and with size comes the ability to offer some of the most competitive rates in Australia across our whole range of services.
Be connected, without
any of the fuss
We realise how important it is to stay connected to your loved ones, friends and in everyday life. We ensure that our services are fast and easy to use so can just get on with your day without ever have to worry about your phone or internet.
Years Of Experience
We have been in the Australian market for over 10 years and are known to have one of the most experienced tech teams. Our quality products are proven and are used (and loved) by thousands of Australians, country-wide.
What Our Customers Think
G’day Aussie Broadband, I’m writing to thank you for your service and the manner in which it was provided. Three days ago I couldn’t get online and after ringing your support staff and speaking with a very thoughful and considerate operator, my service was eventually restored. A new unit arrived today and I’m up and running – wonderful service. A big THANK YOU from a happy customer.
I have dealt with Aussie Broadband a number of times in the past few months and would like to salute the technical support staff for their assistance and good humour in dealing with my enquiries. They deserve to be recognised and congratulated for a job well done.
I have been dealing with ISP's in IT for 10+ years now and Aussie Broadband is 100 miles ahead of anyone else when it comes to service and support. Keep it up guys.
nbn™ connection in a new estate where the major platers couldn’t provide a service …..” go figure ” Home based operators who understand local conditions and issues. Also patient service as I am vision impaired. Well done and thank you.
Called them to activate the service at 4pm, and got the Internet service activated at 5:15pm. That is super fast. The speed is good as well.
I have been with them for years, they may not be the cheapest but their service more than compensates for that. They are local employing locals, offer a great service and when you ring up for technical support your not placed on hold for ages. The service is fast and reliable
We have been customers of Aussie Broadband for several years now…and cannot speak highly enough of their customer service and technical service and support. Great speed and they employ local staff…no outsourcing… their should be more companies like this. If you are looking for an Australian owned and operated company look no further than Aussie Broadband!!!!!!
I have had issue with number of ISP over time I have no how long I have been with aussie but it was the best move i ever made. I have try to find a better price 400gb and phone around $100 month, plus calls but I don’t use my home phone much at all.