Boost the effectiveness of your voice interactions
Experience streamlined communication, increased productivity, and easier service delivery with our flexible, high-performance VoIP and PBX solutions.
SIP Trunks
Modernise your voice infrastructure with scalable, cost-effective web-based phone lines.
SIP Trunks give your organisation powerful voice and data transmission capability for optimal call quality.
Take advantage of crystal-clear calls with minimal disruption and efficient scaling across your organisation.
Speak to an expertHosted PBX
Transform your voice capability with secure, cloud-based phone systems.
Gain centralised management and easy scalability that easily adapts to the growing telephony needs of your organisation.
Improve service delivery, optimise call handling and use advanced call features to give customers consistent and efficient interactions.
Speak to an expertCustomer numbers
Enable customer engagement with logical, memorable contact numbers.
Distinguish your organisation from competitors through distinct numbers and combine them with our other services to a streamline contact point across geographic regions.
Speak to an expert
Choose the right PBX
Cloud hosted or on-premises? Which PBX is right for you?
There's a lot hinging on choosing the right voice system for your organisation. After all, no one wants the frustration that comes with bad connections. Ensuring you've got the right option can go a long way to a more productive workplace.
Download our ebook and to get across the key elements you need to consider for your PBX system.
Seamless transition, same great service
While FaktorTel is now part of Aussie Broadband, you can continue to manage your services as usual. Your VoIP and Virtual PBX services remain unchanged, and there’s no action required on your part.
Managing your account
You can still access your FaktorTel services through the FaktorTel customer portal.
If you have any questions or need assistance, your account manager is available to help.
Log in to FaktorTel portalWhat’s staying the same?
- No changes to your service - Continue using FaktorTel as you always have.
- Same login & billing - Keep managing everything through the FaktorTel portal.
- Your numbers stay the same - No disruption to your phone services
Need help?
If you experience any issues or have questions about the transition, reach out to your account manager or contact our team.
Create a high performance network in your organisation
Enter your details and a member of our team will reach out for an initial chat.
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Our business call centre hours
Our average call wait time is less than 2 minutes*.
Business sales
Mon - Fri: 8am – 7pm
Sat - Sun: Closed
Customer service
Mon - Fri: 8am – midnight
Sat - Sun: 8am – 8pm
*Based on average call wait times.
Your privacy is important to us. Please review our privacy policy (opens in a new tab) to see how we protect your information.