Carbon portal for msp partners and wholesale
Data service management made easy with exclusive partner capabilities.
Fast and smart service management
Access wholesale partner exclusive self-service management features within Carbon. Make qualification, ordering, billing, support and upgrades easy with our Carbon portal.
Plus, you can now order our own on-net fibre ethernet service, Aussie Fibre. Find the best connectivity solution for each site without waiting on manual quotes.
Multi-site management
Ordering services to any site Australia wide is made simple with Carbon.
Carbon gives you direct access to the systems our team use, enabling you to perform key tasks faster whenever you need.
You're in control from service quotes and ordering, through to hardware dispatch and activation at any site across Australia.
You can easily order nbn® TC-4, nbn® Enterprise Ethernet, Aussie Fibre, supporting services and hardware, and more.
Get started in just a few clicks, then let the smarts of our portal automation handle the rest.
Centralised notifications, billing and support
Service information, billing and support all conveniently located in one place.
Apply custom tags to quickly find any services and assign staff permissions for access to confidential areas like accounts and billing.
Our level 2 support team are on portal LiveChat 24/7 to support you when you need help.
Real-time service analytics and diagnostic tools
Access a full range of service analytics and diagnostic tools with ease.
Carbon provides tools to run level 1 diagnostics and troubleshooting on your service, to assist your team and resolve issues fast.
From loopback tests to kicking your connection, to radius logs and connection status - everything can be tested in a single click.
You can even monitor real-time bandwidth and data usage, or CVC capacity at the local POI.
See Carbon in action
Register your interest for a Carbon demo with our team. One of our wholesale experts will arrange a time to go through the key features and answer your questions.
Talk with an Aussie Broadband Wholesale expert
We're ready to discuss your needs, opportunities and how our solutions can grow your network.
*All fields mandatory unless marked optional.
Your privacy is important to us. Please review our privacy policy (opens in a new tab) to see how we protect your information.
Frequently asked questions about Carbon
Still unsure? Have a look through our most frequently asked questions, and please don't hesitate to reach out to our friendly support team if you don't see an answer to your question.