Why choose us?
Specialist voice expertise
Cost-effective, reliable phone systems for business.
Tailored to your business
No off-the-shelf plans — just solutions built for your team.
Part of the Aussie family
Nexgen is proudly owned by Aussie Broadband.
Find the right phone system
From desk phones to fully app-based systems, find a solution that fits how you work.
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Essential phones
A handset on every desk with the core features your team needs to handle calls professionally.
- HD quality calls
- Voicemail and call routing
- Transfer, hold and call conferencing
- Unlimited calls to Australian mobiles and landlines
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Premium phones
A handset on every desk, plus a desktop and mobile app for messaging, video meetings and calls on the go.
- Desktop and mobile app
- Messaging and video meetings
- Take business calls on the go
- Unlimited calls to Australian mobiles and landlines
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Softphones
A complete phone system that runs on your laptop and mobile. No handsets, hardware or hassle.
- No physical hardware
- Calls, messaging and video meetings
- Connects to wherever you work
- Unlimited calls to Australian mobiles and landlines
Industry-leading phones to power your business
Designed for SMBs that need a phone, a meeting room, and a collaboration hub — all on the same device.
Your meeting room, on your desk
Your scheduled Webex meetings appear right on the headset, and you're in the call with a single tap.
HD video, HD audio, zero compromise
Crystal-clear audio even in noisy environments, with intelligent background removal.
The hub of your team's communication
Bluetooth pairing with your mobile, calendar sync, and shared contacts across every device.

All the features you need in one phone system
Nexgen's voice solutions include all the key features your team needs to manage calls efficiently and stay connected.
Voicemail to email
Voicemails go straight to your inbox so you can respond from anywhere.
Call recording and insights
Improve how your team handles calls. Record conversations for training, quality assurance and better customer service.
Virtual receptionist
Set up simple menus so callers can self-navigate and reach the right department without manual handling.
Smart call routing
Direct calls to the right person or team automatically, helping customers get through faster.
Call queues
Manage busy periods by queuing and distributing calls across your team to reduce missed enquiries.
Work from anywhere in Australia
Take your business phone with you and make or receive calls from your mobile, wherever you're working.
6 things to know about switching your business phone system
Still unsure? Have a look through our most frequently asked questions, and please don't hesitate to reach out to our friendly support team if you don't see an answer to your question.

