Why can't I get PRO plans at my address?

The speeds available to you depend on the nbn® technology type. HFC and FTTP offer much faster speeds than FTTN/FTTC and Fixed Wireless. Currently PRO plans are only available on FTTP. If you're on FTTN, you might be able to access faster speeds with a $0 fibre upgrade . You can check your eligibility for the upgrade here or by calling our friendly onshore team on 1300 880 905.

What are the PRO plan inclusions?

Pro plans were built specifically for high-demand users, or anyone maxing out their current bandwidth. Pro plans include professional level download and upload speeds and a free static IP.

Can I opt-out of CGNAT?

As all Pro plans come with a free static IP, you will be opted-out of CGNAT by default.

I've already got a static IP. Will my IP address change?

If you've got a static IP address from another ISP, you will not be able to carry it over to our network and will be assigned a new one. If you've got a static IP with Aussie Broadband, your static IP address will remain the same. We know it's super annoying if you've got different servers and platforms using your IP address, so if you've got a static IP with Aussie Broadband we'll make sure you get to keep it!

Do you throttle speeds during peak hours?

No, we don't throttle any traffic here at Aussie Broadband because we're dedicated to ensuring our network performs at its best even during peak traffic times. All of the Pro plans offer unlimited data so are not effected by data shaping either. The only instance we would ever shape a user's connection would be if they had a late payment as outlined in our late payment policy .

What security measures are in place to protect my connection?

Aussie Broadband employ in-network DDoS mitigation at our International Points of Presence (PoPs) to protect network assets against both volumetric and Layer 7 attacks. We also use Remote Trigger Black Hole (RTBH) to protect other customers should a single network address be the target of the attack.

Get Fast Upload on a PRO Plan

Enter your address

Find Aussie Broadband internet plans available for your home.

Already with Aussie Broadband? .

Choose your internet plan

*New customers only. Ends 14/08/2026 11:59PM AEST. T&Cs apply (opens in new tab).

Additional charges may apply for a new property development and subsequent installations. Not available at all premises. All prices subject to change without notice.

Choose your add-ons

Add Modem/Router?

Choose from our range of devices or bring your own.

Add a Phone service?

Starting from $0/month for our Casual phone plan.

Note: if you do not transfer your landline number it may be disconnected when you connect to the nbn®.

Bundle mobile for bonus savings

save $5/month per plan

When you bundle a mobile plan with your internet! .

*New customers only. Ends 14/08/2026 11:59PM AEST. T&Cs apply (opens in new tab).

The Aussie Broadband Network

Our network makes your tech work

Connect to our purpose-built network and experience the difference. Our core network features protected 100G links to all 121 nbn® POIs as well as 800G intra-state backbone between POPs.

Keen to dig a little deeper? Explore our backhaul and peer link connections below.

Select a city

All cities

Adelaide
- 100GDarwin
  1x100G Link
- 600GMelbourne
  2x100G Links 1x400G Link
- 600GPerth
  2x100G Links 1x400G Link
- 200GSydney
  2x100G Links
Auckland (NZ)
- 20GSydney
  2x10G Links
Brisbane
- 1200GSydney
  3x400G Links
Canberra
- 100GMelbourne
  1x100G Link
- 200GSydney
  2x100G Links
Darwin
- 100GAdelaide
  1x100G Link
- 100GPerth
  1x100G Link
Hobart
- 200GLaunceston
  2x100G Links
- 100GMelbourne
  1x100G Link
Launceston
- 200GHobart
  2x100G Links
- 100GMelbourne
  2x100G Links
Los Angeles
- 100GSan Jose
  1x100G Link
- 100GSydney
  1x100G Link (Telstra Endeavour)
Melbourne
- 600GAdelaide
  2x100G Links 1x400G Link
- 100GCanberra
  1x100G Link
- 100GHobart
  1x100G Link
- 100GLaunceston
  2x100G Links
- 1200GSydney
  3x400G Links
Perth
- 600GAdelaide
  2x100G Links 1x400G Link
- 100GDarwin
  1x100G Link
- 300GSingapore
  2x100G Links (Indigo West)1x100G Link (Vocus ASC)
- 200GSydney
  2x100G Links
Singapore
- 300GPerth
  2x100G Links (Indigo West)1x100G Link (Vocus ASC)
San Jose
- 100GLos Angeles
  1x100G Link
- 100GSydney
  1x100G Link (Hawaiki)
Sydney
- 200GAdelaide
  2x100G Links
- 20GAuckland (NZ)
  2x10G Links
- 200GCanberra
  2x100G Links
- 100GLos Angeles
  1x100G Link (Telstra Endeavour)
- 1200GMelbourne
  3x400G Links
- 200GPerth
  2x100G Links
- 100GSan Jose
  1x100G Link (Hawaiki)

Diagram of Australia visualising the backhaul links between cities.

Self-service tools

Already turned it off and on again?

These diagnostic and troubleshooting tools are some of the reasons we're different from the rest.

Run your own service tests like a pro

We've put the power in your hands with our award-winning app, designed to give you more control of your own service, allowing you to diagnose and troubleshoot your own connection.

Kick your connection
Run loopback tests
Check UNI-D status
Perform a port reset

Learn more about our service tools

Real-time routing transparency

In the spirit of no BS transparency, our Looking Glass, which our network administrators use to troubleshoot connectivity issues, is public. Run network tests such as ping, BGP and traceroute, from a specific location in the network. Pretty nifty, huh?

Visit our looking glass

Push button, summon wizards*

*Not actual wizards, but our engineers are basically the same thing

When you're experiencing a fault with your internet connection, you want it fixed as fast as possible. In MyAussie, you can report it with the push of a button, automatically summoning our engineering wizards to investigate ASAP.

How to report a fault

Our support team

Our experts have got you covered

From our team of local experts to our team of network engineers, we've got the right people in your corner to keep you connected.

Locals who know their sh*t and speak your language

They're across all the network customisations you might have in place so you can get straight into fixing the issue.

Aussie experts who are trained troubleshooters

From setting up Quality of Service and Port Forwarding to running trace routes and DNS updates — our experts know their stuff.

Network engineer legends who tune the network

Our first-class network team works around the clock to monitor and optimise our network using analytical data to enhance customer experience.

FAQs

Frequently asked questions about our nbn® PRO plans

Still unsure? Have a look through our most frequently asked questions, and please don't hesitate to reach out to our friendly support team if you don't see an answer to your question.

The speeds available to you depend on the nbn® technology type. HFC and FTTP offer much faster speeds than FTTN/FTTC and Fixed Wireless. Currently PRO plans are only available on FTTP.
If you're on FTTN, you might be able to access faster speeds with a $0 fibre upgrade. You can check your eligibility for the upgrade here or by calling our friendly onshore team on 1300 880 905.
Pro plans were built specifically for high-demand users, or anyone maxing out their current bandwidth. Pro plans include professional level download and upload speeds and a free static IP.
As all Pro plans come with a free static IP, you will be opted-out of CGNAT by default.
If you've got a static IP address from another ISP, you will not be able to carry it over to our network and will be assigned a new one. If you've got a static IP with Aussie Broadband, your static IP address will remain the same.
We know it's super annoying if you've got different servers and platforms using your IP address, so if you've got a static IP with Aussie Broadband we'll make sure you get to keep it!
No, we don't throttle any traffic here at Aussie Broadband because we're dedicated to ensuring our network performs at its best even during peak traffic times. All of the Pro plans offer unlimited data so are not effected by data shaping either.
The only instance we would ever shape a user's connection would be if they had a late payment as outlined in our late payment policy.
We have multiple levels of support available starting with our self-service diagnostic and troubleshooting tools through MyAussie.
If you need to speak with someone who knows their sh*t, our local experts are across all the network customisations you might have in place so you can get straight into fixing the issue. Our Aussie Experts are trained troubleshooters: from setting up Quality of Service and Port Forwarding to running trace routes and DNS updates — our friendly support teams know their stuff.
Aussie Broadband employ in-network DDoS mitigation at our International Points of Presence (PoPs) to protect network assets against both volumetric and Layer 7 attacks. We also use Remote Trigger Black Hole (RTBH) to protect other customers should a single network address be the target of the attack.

Internet for the chronically online

Enter your address

Choose your internet plan

Choose your add-ons

Add Modem/Router?

Add a Phone service?

Bundle mobile for bonus savings

save $5/month per plan

Your plan summary

Nothing here… yet

Available payment methods

Need help?

Our network makes your tech work

Adelaide

Auckland (NZ)

Brisbane

Canberra

Darwin

Hobart

Launceston

Los Angeles

Melbourne

Perth

Singapore

San Jose

Sydney

Big Tech

Entertainment

Content Delivery

Internet Exchange

International Transit

Domestic Transit