You could save up to $120 over 6 months on selected plans.
*Offer ends 19/12/2024. View full T&Cs.
*Offer ends 19/12/2024. View full T&Cs.
Connect to our purpose-built network and experience the difference. Our core network features protected 100G links to all 121 nbn® POIs as well as 800G intra-state backbone between POPs.
Keen to dig a little deeper? Explore our backhaul and peer link connections below.
These diagnostic and troubleshooting tools are some of the reasons we're different from the rest.
We've put the power in your hands with our award-winning app, designed to give you more control of your own service, allowing you to diagnose and troubleshoot your own connection.
In the spirit of no BS transparency, our Looking Glass, which our network administrators use to troubleshoot connectivity issues, is public. Run network tests such as ping, BGP and traceroute, from a specific location in the network. Pretty nifty, huh?
When you're experiencing a fault with your internet connection, you want it fixed as fast as possible. In MyAussie, you can report it with the push of a button, automatically summoning our engineering wizards to investigate ASAP.
From our team of local experts to our network engineers, we've got the right people in your corner to keep you connected.
They're across all the network customisations you might have in place so you can get straight into fixing the issue.
From setting up Quality of Service and Port Forwarding to running trace routes and DNS updates — our experts know their stuff.
Our first-class network team works around the clock to monitor and optimise our network using analytical data to enhance customer experience.