Instant customer support
in the palm of your hand

Our brand new MyAussie app is designed to make managing your account quick and convenient. We’ve designed the app to offer a range of services determined by
what we thought would make our customers lives easier.

Manage Account

✔ Change password
✔ Communication preferences
✔ Manage authorised users
Payments and Billing

✔ Edit payment details
✔ Add payment plan
✔ Change billing address
Service Data

✔ View data usage
✔ Call cost calculator
Plan Help

✔ Change plans
✔ Add/remove bolt-ons
✔ Add a new service
Technical Support

✔ Raise a support ticket
✔ View knowledge base
✔ View outages
Self-Help

✔ Run your own tests
✔ Troubleshooting wizard
✔ Track your order

Download our new app and get access to all of these features and much more.
To access the online MyAussie portal, click here.

Real reviews we've received from our customers

“The only ISP I’ll ever deal with if I can help it!”

Emma

“Actual technical support not script robots.”

“Best Aussie telco hands down.”

J Awkland

“Aussie Broadband are The Best. Seriously.”

Jaykay

“Honestly, don’t bother looking elsewhere.”

Matthew Daf Jones

“This is what service should be like.”

Patrick Brierley

“Can’t beat the Australian customer service.”

Phil C

“I never thought I’d love an internet provider.”

Phoebe

“A shining light in the internet field!”

Rozza

“Best ISP out there.”

Schmako

2500+ 5 star reviews

Check the nbn™ availability at your address now

To verify whether you can get the nbn™ at your home, and to see what speed is available, simply enter your details into the search box below and one of our team will be in touch.

Our MyAussie app is now available
for Apple and Android users

Solve all of your problems with our brand new self-service app available now
on the Apple App Store and the Google Play Store

Instant customer support
in the palm of your hand

Manage Account

Payments and Billing

Service Data

Plan Help

Technical Support

Self-Help

Real reviews we've received from our customers

Check the nbn™ availability at your address now

To verify whether you can get the nbn™ at your home, and to see what speed is available, simply enter your details into the search box below and one of our team will be in touch.

If you would prefer not to be called by us but would like to check your address, we recommend visiting our nbn™ rollout map.

Download our award winning self-help app

Home

Personal

Small Business

Enterprise

Sign Up Online

Our MyAussie app is now available for Apple and Android users

Solve all of your problems with our brand new self-service app available now on the Apple App Store and the Google Play Store

Instant customer support in the palm of your hand

Manage Account

Payments and Billing

Service Data

Plan Help

Technical Support

Self-Help

Real reviews we've received from our customers

Check the nbn™ availability at your address now

To verify whether you can get the nbn™ at your home, and to see what speed is available, simply enter your details into the search box below and one of our team will be in touch.

If you would prefer not to be called by us but would like to check your address, we recommend visiting our nbn™ rollout map.

Download our award winning self-help app

Home

Personal

Small Business

Enterprise

Sign Up Online

Our MyAussie app is now available
for Apple and Android users

Solve all of your problems with our brand new self-service app available now
on the Apple App Store and the Google Play Store

Instant customer support
in the palm of your hand