• 4.5 from 6092 reviews

  • 4.3 from 2682 reviews

  • 4.8 from 2006 reviews

Instant customer support
in the palm of your hand

Our brand new MyAussie app is designed to make managing your account quick and convenient. We’ve designed the app to offer a range of services determined by
what we thought would make our customers lives easier.

  • Manage Account

    ✔ Change password
    ✔ Communication preferences
    ✔ Manage authorised users

  • Payments and Billing

    ✔ Edit payment details
    ✔ Add payment plan
    ✔ Change billing address

  • Service Data

    ✔ View data usage
    ✔ Call cost calculator

  • Plan Help

    ✔ Change plans
    ✔ Add/remove bolt-ons
    ✔ Add a new service

  • Technical Support

    ✔ Raise a support ticket
    ✔ View knowledge base
    ✔ View outages

  • Self-Help

    ✔ Run your own tests
    ✔ Troubleshooting wizard
    ✔ Track your order

Download our new app and get access to all of these features and much more.
To access the online MyAussie portal, click here.


Real reviews we've received from our customers

“The only ISP I’ll ever deal with if I can help it!”


“Actual technical support not script robots.”


“Best Aussie telco hands down.”

J Awkland

“Aussie Broadband are The Best. Seriously.”


“Honestly, don’t bother looking elsewhere.”

Matthew Daf Jones

“This is what service should be like.”

Patrick Brierley

“Can’t beat the Australian customer service.”

Phil C

“I never thought I’d love an internet provider.”


“A shining light in the internet field!”


“Best ISP out there.”


2500+ 5 star reviews

Check the nbn™ availability at your address now

To verify whether you can get the nbn™ at your home, and to see what speed is available, simply enter your details into the search box below and one of our team will be in touch.

5000+ 5 star reviews

If you would prefer not to be called by us but would like to check your address, we recommend visiting our nbn™ rollout map.