Call our Australian-based business support team
If you would like to contact a specific department, see below for options and open hours.
Option 3 for Business technical support
Option 4 for Accounts and billing
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
Option 3 for Business technical support
Option 4 for Accounts and billing
Monday to Friday
8am – midnightSaturday
8am – 8pmSunday
8am – 8pmPublic holidays
Closed Christmas Day and Good Friday
Opening hours are listed in AEST.
If you're attempting to contact Aussie Broadband from outside Australia, please dial: +61 3 5165 0000.
We're here to chat
See our live chat hours.
Business and Residential Sales
Live chat
Monday to Friday
9am – 5pmSaturday
ClosedSunday
ClosedPublic holidays
Closed
Opening hours are listed in AEST.
Technical support at hand
Find answers to frequently asked questions. See below for answers to some of our most common questions.
Check outages
View allSee current outages in your area.
No internet connection
TroubleshootTroubleshoot your connection issues.
Run a speed test
Start testTest your connection speed in seconds.
BYO router settings guide
Get startedView our step-by-step router setup guide.
Getting Started
Learn moreAussie's Guide to the Internet.
Moving home
Learn moreLearn how to relocate your internet service.
Our Aussie-based offices
We have offices all over Australia, so when you call, you know you're speaking with someone local. Get in touch with our 100% Australian-based team today.
