But the internet in Australia is also complicated. Whether you’re in the suburbs, a regional area, or somewhere in between; this guide breaks down the basics of how to connect to the internet as well as some important tips and tricks to use it safely.

Contents

1. How you connect to the internet

2. Choosing an internet plan

3. Getting your setup right

4. Staying safe online

Choosing the right internet for you: 5G vs NBN vs satellite

A simple comparison of the main ways Australians connect to the internet, and how to choose the one that suits your needs. 

Which NBN connection type is the best 

A breakdown of the different NBN connection types and what they mean for your speed and reliability. 

How to get an NBN fibre upgrade 

Step-by-step advice on checking if your home is eligible for a faster fibre connection and how to apply. 

What is internet speed and how much do you need? 

Find out what speed actually means so you can find the right plan for you.

How to switch internet providers 

A step-by-step guide to changing internet providers without the stress, including what to check before you make the move. 

Modems vs routers vs modem routers

Find out what devices you need to connect to the internet. 

The Onboarding Hub 

Once you have a plan and your devices, our Onboarding Hub will walk you through plugging in and setting up your connection.  

Make the most of your Wi-Fi 

Helpful tips to solve problems with your Wi-Fi after your connection is set up.  

How to set a strong password

Making a safe password is one of the most important things you can do online, and it doesn't need to make your life difficult.

Multi-factor authentication

An added layer of protection, this blog explains what multi-factor authentication is and how it helps keep your data safe online.

Download our Aussie's Guide to the Internet poster.

Tags:ResidentialGetting startedAussie's Guide to The Internet