Hosted PBX - Voicemail – Access Voicemail Remotely
Last Updated: Sunday 7 May 2023
The following options will allow you to access your voicemail remotely.
Using Auto Attendant
A DID must already be routed to your Auto Attendant for this to function. The most common use is with night hours with Auto Attendant
From your PBX portal, click on the Auto Attendants button at the top
Select any option and select Voicemail Management
When you call into the Auto Attendant and press option 9. You will be asked for the extension number, and then the voicemail PIN of the mailbox you wish to check
Using a Softphone Application
Using any softphone application such as SNAPmobile, you can access voicemail remotely by dialling 9901
Using a Web Portal
You can access your own voicemail via the web portal. Unlike other options, you will not be able to access someone else’s voicemail
Once logged into the web portal, click on your name at the top right
Click on Messages to access your voicemail messages
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