VoIP International Call Rates
International charges are per minute. The only flat fees apply to the Australian 13, 1300, and 1800 numbers. To dial an international number from Australia please use the following...
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Phone Articles
Hosted PBX - Voicemail - How to setup Voicemail to Email
This will show you how to setup voicemail to email on a user. This Log in to the Manager Portal Click on the Users tab and click on the user that you want to enable voicemail t...
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Star Codes for VoIP
This is a list of our server-based star codes available for your VoIP. This is a list of our server-based star codes available for your VoIP....
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Hosted PBX - Voicemail – Enable Voicemail for a User
The following steps will show you how to enable voicemail for a User. The following steps will show you how to enable voicemail for a User. Using the top bar click on Click on th...
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Can I dial '190' numbers on my VoIP plan?
Unfortunately, we don’t support calls out to '190' numbers (also known as 'premium' numbers) on our VoIP services. Unfortunately, we don’t support calls out to '190' numbers (also...
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Your VoIP service during an emergency
As VoIP requires an internet connection to function, it won’t work if you aren’t online or don’t have power. So unfortunately, there may be periods when the VoIP service is down. ...
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Setting up voicemail for your VoIP home phone
Voicemail is offered at no additional cost – here’s some helpful tips to get set up. Voicemail is offered at no additional cost – here’s some helpful tips to get set up. If voicem...
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Grandstream HT812 Setup Guide
Here’s a helpful setup guide for the Grandstream HT812. Here’s a helpful setup guide for the Grandstream HT812. Step 1 – Check list Step 1 – Check list Grandstream HT812 Power ada...
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What is the call quality like on your home phone plans?
Our phone service is a premium product. You shouldn’t notice any difference in the quality of your phone calls. Our phone service is a premium product. You shouldn’t notice any di...
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Hosted PBX - Call Routing - Answering Rules
Log in to the Manager Portal Navigate to Select the user to update Go to the Set the To modify an existing rule, click the pencil icon next to it. To create a new rule, click ...
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