What “Aussie” means to us
It’s pretty simple really. “Aussie”, to us, is an attitude. Not a race. Occasionally, we get accused of racism because of the company name, or our promotion of our Australian call centre. Even worse, sometimes customers refuse to deal with members of our team if they have an accent. None
Read MoreHow to check your internet speed and improve it
Watching your Netflix crawl by at the pace of a snail is aggravating, especially when all you want is to kickback following a long day at work. But how can you improve your internet speed? There are numerous reasons why your internet connection may have been performing poorly recently. You could be at the end of
Read MoreWhat is a VPN?
You’ve probably heard the term VPN over the past year, as Australians are increasingly concerned about their privacy and security online. When looking for a solution to that problem, often the solution given is “get a VPN”. So what exactly is a VPN, how does it help you online, and what should you be conce
Read MoreHow to change your security system over to the nbn™
The move from the old communications infrastructure in Australia to the new nbn™ will have an impact on all communications technology in your home, and also in a small business. Unless you’re in the most regional parts of Australia (where you will receive Fixed-Wireless or nbn™ Satellite connections), the
Read MoreHow to swap broadband plans for your small business
Thanks to the nbn™ and the rapid proliferation of ISPs in the Australian market, businesses are spoiled for choice in selecting a business broadband provider. However, there’s a perception that once you’ve selected a provider, you’re stuck with them. Many business leaders and individuals believe that swa
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