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About Us

who we are

At Aussie, we do things a bit differently than other technology providers. We started back in 2003 in a living room in Regional Victoria, and haven't forgotten our roots. Our goal is to deliver world-class technology in our own Aussie way.

we're changing the telco game

A little about us

  • 100% Australian-based

    We're 100% Australian operated, and always have been (including all our call centres)!

  • Our awards

    We're recognised for our quality, including most trusted telco, best internet service provider and outstanding customer satisfaction.

  • We support communities across Australia

    At Aussie, we are committed to making an authentic, positive impact in the communities we serve.

Company Information

Learn more about us

  • Purpose and Values

    What makes us who we are?

    Our values are our secret sauce - they help inform every decision we make to keep us pushing the envelope and ensuring we are doing the best we can for our customers and all Aussies!
    Find out more
  • Investor Centre

    Become an Aussie Broadband investor

    This is the home of our ASX related information and documentation for our investors.
    Find out more
  • Community Impact

    How we make a difference

    We are committed to building strong communities, because that's being good to people.
    Find out more
  • Careers

    Work at Aussie broadband

    Explore our careers and see if you think Aussie would be the right fit for you.
    Find out more
  • Our leaders

    Meet the team that thinks big

    With their wide array of experience, they help us change the game.
    Find out more
Our values

More than words on a wall

Our values keep us in check. As we go about working to change the game, we often stop and check our choices against our values as you would a compass – making sure we are going the right way.

  • Don't be ordinary, be awesome

    We strive to go above and beyond, because it's not enough to be “good enough”. Not for our customers, or any Aussie. That's what keeps us forging ahead; to be awesome!

  • Think big

    If someone tells us something can't be done, that's when we do our best work. We do things differently and we question the status quo. Just because something has always been done one way, does it have to stay like that? No!

  • No bullsh*t

    For good or bad, we are going to tell it straight. The trust our customers place in us to do right by them is too important to waste, and that's why we keep it real. We take ownership when we're in the wrong and have the tough conversations when needed.

  • Be good to people

    We're good to people and planet because it's the right thing to do, it's really that simple. Find out more about our efforts to build better communities. Find out more about our efforts to build better communities.

  • Have fun

    We love a joke, we banter, and we're playful when appropriate. Belly laughs happen a lot. We have Dad jokes instead of hold music. We love a funny t-shirt or mug. Because life's too short to not be having fun!

Our Awards

we're recognised for our quality

We like to punch way above our weight. Here are just some of the ways we've been recognised:

Most Trusted Telco in Australia - Roy Morgan (2023, 2022)

Best Mobile Broadband — Product Review (2023)

Internet Service Provider of the Year - Roy Morgan (2021)

Most Satisfied nbn™ Customers — Canstar Blue Awards (2020, 2019)

Customer Service Organisation of the Year, Large Business - Australian Service Excellence Awards (2020, 2021)

5-Star Employer of Choice — Human Resources Director (2022)

Certified Best Place to Work (Position 16 for 2021)

Managing Director of the Year — CEO Magazine (2021)

Best 30 Workplaces to Give Back (Position 21 for 2021)

Most Recommended (NBN), Connection Quality, Service & Support, Outstanding Customer Satisfaction — Mozo Awards (2022, 2021, 2020, 2019)

Hammer Award — Pause Awards (2022, 2021)

Best NBN Brand — Choice Magazine (2022, 2021)

Best Internet Service Provider — Product Review (2023, 2022, 2020, 2019 and 2018)

Mozo's People Choice Awards (2023)

Telco industry awards, including the ACOMM Awards for Diversity and Inclusion (2021), Commitment to Customer Service (2020, 2019), and Innovation, Large Company (2022); Edison Awards for Best Broadband Provider (2018) and Best Fixed Broadband Provider (2022, 2019)

FAQS

Frequently asked questions

Still unsure? Have a look through our most frequently asked questions, and please don't hesitated to reach out to our friendly support team if you don't see an answer to your question.

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