What is eSIM and how does it work on Aussie Broadband?

eSIM is a digital technology that allows compatible devices to connect without a physical SIM card inserted into the device. Simply purchase an Aussie Broadband eSIM plan and activate your eSIM in MyAussie®.

How do I transfer my eSIM to a new phone?

You can transfer your eSIM to a new phone by getting in touch with our Australian-based support team on 1300 880 905 or via Live Chat.

What is the difference between “Dual SIM” and eSIM?

Dual SIM is a feature that allows you to have two phone numbers or plans on a single device, while eSIM is the capability to use an embedded SIM. Often, Dual SIM functionality goes hand-in-hand with eSIM, as it allows you to use one physical SIM and one eSIM, or two eSIMs on the same device.

Is there any additional cost for eSIM?

No, there is no additional cost for eSIM plans.

Do I need to transfer (port) my existing phone number to use eSIM?

Yes. New customers must transfer (port) an existing phone number to be eligible for eSIM. Existing Aussie Broadband customers can choose to either port their existing number, or get a new phone number, when purchasing an eSIM plan.

eSIM | Aussie Broadband

What is eSIM?

eSIM, short for “embedded SIM,” lets you activate your Aussie Broadband mobile service digitally in the MyAussie® app - no physical SIM required. All of our mobile plans are eSIM compatible, so long as you have a compatible device.

Buy an eSIM plan

Benefits of eSIM

Two numbers, one phone
eSIM allows you to have multiple SIMs and phone numbers on your phone. Great for separating personal and business accounts.
Fast activation
No more waiting for the postman, as soon as your order is complete you can activate your eSIM in MyAussie®!
Enhanced security
Since it is embedded in the phone, eSIM cannot be lost, stolen, or removed. If your phone is stolen, it can still be tracked!
Environmentally friendly
No physical card means less plastic in the world, not to mention less packaging and shipping.

FAQs

Frequently asked questions about eSIM

Still unsure? Have a look through our most frequently asked questions, and please don't hesitate to reach out to our friendly support team if you don't see an answer to your question.

eSIM is a digital technology that allows compatible devices to connect without a physical SIM card inserted into the device. Simply purchase an Aussie Broadband eSIM plan and activate your eSIM in MyAussie®.
You can transfer your eSIM to a new phone by getting in touch with our Australian-based support team on 1300 880 905 or via Live Chat.
Dual SIM is a feature that allows you to have two phone numbers or plans on a single device, while eSIM is the capability to use an embedded SIM. Often, Dual SIM functionality goes hand-in-hand with eSIM, as it allows you to use one physical SIM and one eSIM, or two eSIMs on the same device.
No, there is no additional cost for eSIM plans.
Yes. New customers must transfer (port) an existing phone number to be eligible for eSIM. Existing Aussie Broadband customers can choose to either port their existing number, or get a new phone number, when purchasing an eSIM plan.

Connect quickly with eSIM

What is eSIM?

Benefits of eSIM

Two numbers, one phone

Fast activation

Enhanced security

Environmentally friendly

Is my device compatible?

Activate and manage your eSIM in MyAussie®

Frequently asked questions about eSIM