quick links
Try our new My Aussie app
Make a payment plan
Change your password
Check Usage
Plus more self help tools
Visit the App Store or Play Store and download our new self-help app today!
All Australian Technical Support
Aussie Broadband offers technical support for all of its products.
You can log a fault on your service by calling 1300 880 905 between the hours of
- 8am to Midnight – Monday-Sunday
- Standard operating hours on public holidays (closed Christmas Day and Good Friday)
All times shown are in Australian Eastern Time (AET).
If you would like to log a fault by email you can email [email protected] but please note our preferred method of fault logging is by phone.
Same great enterprise services,
now under our Aussie Broadband name
As of May 23, we’ve transitioned to Aussie Broadband Enterprise and retired the Wideband Networks brand. Don't worry! Other than the name, nothing has changed. We're still offering the same high quality enterprise services as always.
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