Mobile International Call Rates
For all Aussie Broadband mobile and data plans, international calls will be charged PAYG. Please refer to our call rates....
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Mobile Articles
How do I enable international roaming?
You can enable international mobile roaming (IMR) in the MyAussie app or by speaking to our team via Live Chat or over the phone on 1300 880 905. If you're calling from overseas, ...
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What is the Integrated Public Number Database (IPND)?
Every phone service in Australia (including fixed phones, VoIP phones, and mobiles) is stored in the Integrated Public Number Database . Every phone service in Australia (includi...
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Mobile International Call Rates
For all Aussie Broadband mobile plans, calls from Australia to overseas will be charged the below rates. Once your plan's international call credit is used, you will be charged on...
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Why does my phone send multiple messages from a single SMS?
An SMS is restricted to 160 characters in length. If you exceed this character length, 1 or more additional SMS messages will be sent. Additional SMS messages will appear separate...
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The Emergency Call Service (ECS) Determination and incompatible mobile devices
To ensure Australians can access emergency services when they need it, the Australian Communications and Media Authority (ACMA) has laid down rules requiring carriers to block inc...
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How much data do I need for my mobile plan?
No one wants to pay more money for data they don’t end up using, and hitting that sweet spot when choosing the amount of data for your mobile plan can be unnecessarily difficult. ...
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What’s the difference between international roaming and international direct dialling?
International mobile roaming (IMR) – or just international roaming – is the ability to make calls, send SMS’, and use data while outside of Australia. When you use international ...
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How to manage your Aussie Broadband mobile service
Most changes to your mobile service can be made through the MyAussie app or web portal . From checking your usage and changing plans to replacing your SIM and managing settings...
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What are international mobile roaming destinations and zones?
undefined Zones Zones Overseas destinations are grouped into “zones”, with each zone having different international mobile roaming (IMR) inclusions. Overseas destinations are grou...
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