Our network
Is the Aussie Broadband network down?
Before you start any other troubleshooting, check to see if there is any scheduled or unscheduled outages in your area below.
MyAussie App
Take control of your services with MyAussie
The MyAussie app is the best way to be kept up to date on outages and perform self-service troubleshooting of your connection.
- Get outage alerts
- Test your connection
*Google Play and the Google Play logo are trademarks of Google LLC.
Contact us
Get in touch with our support team.
Have a question? Get in touch with our 100% Australian-based team. Shoot us a message, visit our help centre to find answers to frequently asked questions, or give us a call on 1300 880 905.
Call us
Speak to our Australian-based support team
Call 1300 880 905Live chat
Start an online chat with our expert support staff
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Request call backHelp centre
Find answers to frequently asked questions
visit help centre