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Our network

Is the Aussie Broadband network down?

Before you start any other troubleshooting, check to see if there is any scheduled or unscheduled outages in your area below.

MyAussie® App

Take control of your services with MyAussie®

The MyAussie® app is the best way to be kept up to date on outages and perform self-service troubleshooting of your connection.

  • Get outage alerts
  • Test your connection
Download on the App StoreGet it on Google Play

*Google Play and the Google Play logo are trademarks of Google LLC.

Contact us

Get in touch with our support team.

Have a question? Get in touch with our 100% Australian-based team. Shoot us a message, visit our help centre to find answers to frequently asked questions, or give us a call on 1300 880 905.

  • Call us

    Speak to our Australian-based support team

    Call 1300 880 905
  • Live chat

    Start an online chat with our expert support staff

  • Request call back

    Leave your contact details and we'll call you back

    Request call back
  • Help centre

    Find answers to frequently asked questions

    visit help centre