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Accounts and Billing

What payment options are available?

Last Updated: Wednesday, 19 Apr 2023

There are three ways to make payment to your account.

Direct Debit

Funds are automatically processed from your bank account on your Debit Date (listed on your Invoice).
Please note: Immediate payments can only be made with a credit card.

Credit Card

Funds are automatically processed from your Credit Card on your Debit Date (listed on your Invoice). Note: We do not accept American Express.

BPAY

BPAY is available on request with direct debit or credit card details on file as a backup payment option. We recommend that you BPAY at least 4-5 days before your debit date to allow the system to receive the payment. Once payment is received, the system should not double charge you.

Should you wish to make a payment using BPAY, you can chat to our Australian-based Customer Service team by calling 1300 880 905 to request your BPAY details (Biller Code and Reference Number).

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