Outage Communications Preferences
Click on the You’ll see your At this step, you will need to complete undefined It’s as easy as that! It’s as easy as that! A screenshot of the "Profile" page in the "My Aussie"...
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Internet Articles
The ASUS DSL-AC68U/ASUS 4G-AC68U Modem Router
The ASUS DSL-AC68U is a popular nbn® modem router that will also work with Opticomm connections. This product is both a modem and a Wi-Fi router, so you can use it without an addi...
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How to apply custom configurations to my business hardware
You can only apply custom configurations to your business hardware if you opt in to rent our managed Cisco 1100 series supplied router, which our technical support team can assist...
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How to prepare for your Fixed Wireless installation
There are some important things to have covered before you get your nbn® Fixed Wireless connection installed. Our pre-appointment checklist highlights some important stuff to c...
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What speeds can I expect from my internet plan?
Aussie Broadband offers the largest range of nbn® and OptiComm speeds in Australia. Our different speed plans are labelled based on theoretical maximum speeds that can be ordered ...
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Service Test options available in MyAussie
Here’s a guide to the tests available to you and a basic outline of what each one does. Here’s a guide to the tests available to you and a basic outline of what each one does. R...
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How to perform a soft reset
Note: As of August 1st, 2024, we no longer offer our customers the ability to add a new Fetch service to their account, or purchase any additional Fetch products on an existing s...
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Can I choose what date my service is connected at my new address?
Yes, you can! Yes, you can! We call this an Earliest Connection Date - which means we won't start trying to connect your service before your chosen date. We call this an Earlie...
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Configuring your router for IPv6
NetComm Modems & Routers NetComm Modems & Routers Changing NetComm settings to Dynamic IPv6 route : Changing NetComm settings to Login via Input your router username (default i...
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Does Aussie Broadband operate its own network?
Aussie Broadband does not borrow its framework for broadband internet services from any other internet service providers. We are our own network carrier by definition as we operat...
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