Skip to main content
Internet

Can I choose what date my service is connected at my new address?

Last Updated: Wednesday, 19 Apr 2023

Yes, you can!

We call this an Earliest Connection Date - which means we won't start trying to connect your service before your chosen date.

Signing up for a new service

When adding a service from the Aussie Broadband website, you will be asked for a connection date while finalising your order. You may select a 'Don’t connect before' date here.

Relocating an existing service

When using the MyAussie portal to relocate your service, you can select the date you wish to stop services at your current address and the date you want the new location connected.

For more information about moving house, please refer to our FAQs about relocating your services.


Please note: Specifying a connection does not guarantee connection on that date. This is due to a variety of factors, such as the type of connection and if an installation is needed.

Alternatively, you can simply give our friendly Australian-based Sales team a call on 1300 880 905 for assistance setting your connection date.

Was this helpful?